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by Bandicam Company
Mon Oct 21, 2019 5:03 pm
Forum: Bandicam - General Discussion
Topic: Failed to start audio capture (not typical failure)
Replies: 1
Views: 33

Re: Failed to start audio capture (not typical failure)

Hello TRG, If you get the error message of "Failed to start audio capture", please refer to the following solution. https://www.bandicam.com/faqs/failed-to-start-audio-capture/ If it does not seem to work, please attach screenshots of the Bandicam Recording settings window and Windows Soun...
by Bandicam Company
Mon Oct 21, 2019 3:14 pm
Forum: Bandicam - General Discussion
Topic: Bandicam hangs my system
Replies: 3
Views: 48

Re: Bandicam hangs my system

Hello sfojimbo,

Please check the solutions on the FAQ page below.
https://www.bandicam.com/faqs/cannot-run/

If it does not seem to help, please let us know the recording target, your recording settings, and how to recreate the issue step by step.

Thank you.
by Bandicam Company
Fri Oct 18, 2019 5:14 pm
Forum: Bandicam - General Discussion
Topic: How do I modify file name when recording screen using command line?
Replies: 1
Views: 32

Re: How do I modify file name when recording screen using command line?

Hello gigayaya,

Here is the List of Command Line Options.
https://www.bandicam.com/how-to-use-com ... arameters/

Unfortunately, you cannot modify the file name using command line.

Thank you.
by Bandicam Company
Fri Oct 18, 2019 2:15 pm
Forum: Bandicut - General Discussion
Topic: Bandicut 3.5.0.577, bug report & suggestions
Replies: 4
Views: 204

Re: Bandicut 3.5.0.577, bug report & suggestions

Hi gdgsdg123,


Please try the latest Bandicut 3.5.0 beta from https://www.bandicam.com/bandicut-video ... /download/

We have fixed the maximized interface bug you reported.

Thank you very much!
by Bandicam Company
Thu Oct 17, 2019 6:25 pm
Forum: Bandicam - General Discussion
Topic: record a Zoom Meeting
Replies: 1
Views: 37

Re: record a Zoom Meeting

Hello Filitsa_xipo,

Bandicam supports audio recording.

Please refer to the following FAQ pages to record with your PC sound.

How to record computer sound in Windows 7, 8 or 10
https://www.bandicam.com/faqs/no_sound_ ... x_problem/

Thank you.
by Bandicam Company
Mon Oct 14, 2019 8:06 pm
Forum: Bandicam - General Discussion
Topic: AMD VCE doesn't work with AMD RX 5700 / Ryzen R7 3700X 8-Core
Replies: 1
Views: 58

Re: AMD VCE doesn't work with AMD RX 5700 / Ryzen R7 3700X 8-Core

Hello,

It seems that Bandicam doesn't support the graphics card you reported.

We will forward this issue to the development team.

Thank you for letting us know.
by Bandicam Company
Fri Oct 11, 2019 7:00 pm
Forum: Bandicam - General Discussion
Topic: Screen tearing in recording, but not actually on screen.
Replies: 12
Views: 9026

Re: Screen tearing in recording, but not actually on screen.

Hello gdgsdg123,

Thank you for your report.
We have forwarded it to our development team.

Thank you.
by Bandicam Company
Fri Oct 11, 2019 6:57 pm
Forum: Bandicam - General Discussion
Topic: Recording mode "Game" does not work properly
Replies: 1
Views: 81

Re: Recording mode "Game" does not work properly

Hello SirJohn. We've checked your YouTube videos and confirmed what you reported. However, we do not have a good solution for this issue at this moment. We recommend you use the Screen Recording Mode instead of the Game Recording Mode. We are sorry that we couldn't give you the answer you wished for...
by Bandicam Company
Wed Oct 09, 2019 4:21 pm
Forum: Bandicam - General Discussion
Topic: Video Cutting off after 30 minutes
Replies: 1
Views: 132

Re: Video Cutting off after 30 minutes

Hello Beelzial, It might be a problem with the graphics driver. Please uninstall the graphics driver completely. https://www.bandicam.com/faqs/cannot-run/uninstall-graphics-card-driver.png And then, please install the latest version of the graphics driver and try recording again. If it does not seem...
by Bandicam Company
Wed Oct 09, 2019 3:58 pm
Forum: Bandicam - General Discussion
Topic: Text overlay - Date/Time
Replies: 1
Views: 76

Re: Text overlay - Date/Time

Hello Mentior,

We have forwarded your request to the development team.

Thank you for your suggestion.
by Bandicam Company
Tue Oct 08, 2019 10:42 am
Forum: Bandicut - General Discussion
Topic: Will full version fast-edit 4K YouTube videos
Replies: 7
Views: 271

Re: Will full version fast-edit 4K YouTube videos

Hello tsimitpo,

You will be able to cut the video with the full version of Bandicut.
- You can cut the VP9 video between "keyframes".
- However, you can't cut the VP9 video between "any frames".

Thank you for contacting us.
by Bandicam Company
Fri Oct 04, 2019 12:21 pm
Forum: Bandicam - General Discussion
Topic: Bandifix DONT Work :(
Replies: 1
Views: 121

Re: Bandifix DONT Work :(

Hello MrVolpix97,

If Bandifix fails, we don't have a good solution.
We are sorry that we couldn't give you the answer you wished for.

Thank you.
by Bandicam Company
Fri Oct 04, 2019 10:37 am
Forum: Bandicut - General Discussion
Topic: Hevc HDR support
Replies: 1
Views: 1038

Re: Hevc HDR support

Hello, If you have a problem with Bandicut, please send the original video file to bandicut@bandicam.com The Bandicut development team will reply to your email immediately. You may use one of the storage services below: - Google Drive (15GB): https://drive.google.com - Onedrive (10GB): https://onedr...
by Bandicam Company
Thu Oct 03, 2019 11:52 am
Forum: Bandicam - General Discussion
Topic: Bandicam Threat
Replies: 1
Views: 122

Re: Bandicam Threat

Hello abhibhatt23,

We are afraid that we cannot respond to your question.
We're sorry that we couldn't give you the answer you wished for.

Thank you.
by Bandicam Company
Mon Sep 30, 2019 9:41 pm
Forum: Bandicut - General Discussion
Topic: Bandicut 3.1.5.511, Joiner, temp file
Replies: 3
Views: 6484

Re: Bandicut 3.1.5.511, Joiner, temp file

It might be a problem with the codec. Could you please send the original video file to bandicut@bandicam.com? If you send the video file, the development team will reply to your email immediately. You may use one of the storage services below: - Google Drive (15GB): https://drive.google.com - Onedri...
by Bandicam Company
Mon Sep 30, 2019 9:39 pm
Forum: Bandicut - General Discussion
Topic: Bandicut 3.5.0.577, bug report & suggestions
Replies: 4
Views: 204

Re: Bandicut 3.5.0.577, bug report & suggestions

Hello,

We will forward your post to the development team and get back to you when we have got any feedback from them.

Thank you very much for your report.
by Bandicam Company
Fri Sep 27, 2019 6:20 pm
Forum: Bandicam - General Discussion
Topic: How to get rid of motion blur?
Replies: 3
Views: 172

Re: How to get rid of motion blur?

Hello ThomasSirHandel, It might be a problem with the graphics driver. Please uninstall the graphics driver completely. https://www.bandicam.com/faqs/cannot-run/uninstall-graphics-card-driver.png And then, please install the latest version of the graphics driver and try recording again. If it does n...
by Bandicam Company
Fri Sep 27, 2019 12:21 pm
Forum: Latest News And Updates
Topic: Bandicut 3.5.0 (09/27/2019) - NVENC, AMD VCE, Preset, Cache folder
Replies: 0
Views: 319

Bandicut 3.5.0 (09/27/2019) - NVENC, AMD VCE, Preset, Cache folder

Bandicut 3.5.0 (09/27/2019) - NVENC, AMD VCE, Preset, Cache folder * Detailed information 1. We have included the updated module from ffmpeg. 2. Added support for the NVIDIA NVENC and AMD VCE H.264 encoder. bandicut-350.png 3. Added a Preset function which allows the user to save the current format ...
by Bandicam Company
Fri Sep 27, 2019 10:43 am
Forum: Bandicam - General Discussion
Topic: Latest Bandicam version doesn't work with GTA V
Replies: 1
Views: 119

Re: Latest Bandicam version doesn't work with GTA V

Hello RonBWL, We were not able to recreate your issues while recording GTA V. Please uninstall Bandicam and install the latest version of Bandicam and the graphics card driver. And then, please refer to the linked pages and try recording again. https://www.bandicam.com/how-to/game-recorder/ Thank you.

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