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by Bandicam Company
Thu Jun 20, 2019 2:12 pm
Forum: Latest News And Updates
Topic: Bandicam 4.4.2 (06/20/2019) - Auto Complete Recording by silent duration
Replies: 0
Views: 41

Bandicam 4.4.2 (06/20/2019) - Auto Complete Recording by silent duration

Bandicam 4.4.2 (06/20/2019) - Auto Complete Recording by silent duration * Detailed information 1. Added the silent duration option to the Auto Complete Recording function. (If there is no computer sound for xx seconds, the recording will stop automatically.) https://static.bandicam.com/how-to/how-t...
by Bandicam Company
Thu Jun 20, 2019 12:59 pm
Forum: Bandicam - General Discussion
Topic: (Issue) Mic keeps going to 0%
Replies: 4
Views: 29

Re: (Issue) Mic keeps going to 0%

Hello,

Thank you for your reply.
We are glad to hear that your issue has been solved!

Thank you.
by Bandicam Company
Thu Jun 20, 2019 12:26 pm
Forum: Bandicam - General Discussion
Topic: AMD VCE Codec doesn't seem to record at 50fps as expected
Replies: 1
Views: 57

Re: AMD VCE Codec doesn't seem to record at 50fps as expected

Hello BandicamFanNumber1, We have found that the recorded video looks choppy. It might happen when you record the target video with higher resolution and fps settings. Unfortunately, we are quite unsure about the specs such as the resolution and fps of the source video since it is not available in o...
by Bandicam Company
Thu Jun 20, 2019 8:59 am
Forum: Bandicam - General Discussion
Topic: "Clear All" Button on Drawing Tools
Replies: 2
Views: 9

Re: "Clear All" Button on Drawing Tools

Hello wbweston,

You can use the Delete key.
If you still want to a "clear all" button, we will pass it to our development team.

Thank you.
by Bandicam Company
Wed Jun 19, 2019 1:47 pm
Forum: Bandicam - General Discussion
Topic: (Issue) Mic keeps going to 0%
Replies: 4
Views: 29

Re: (Issue) Mic keeps going to 0%

Hello superzsup, It might be a sound driver issue. Please uninstall Bandicam and install the latest version of Bandicam and the sound card driver. And then please refer to the following FAQ. https://www.bandicam.com/faqs/how_to_record_voice_from_microphone/ If you still have the same issue, please a...
by Bandicam Company
Tue Jun 18, 2019 7:14 pm
Forum: Bandicam - General Discussion
Topic: Bandicam error message: Failed to start audio capture
Replies: 7
Views: 332

Re: Bandicam error message: Failed to start audio capture

Hello ivanich, Thank you for your update. We are sorry but we could not find a solution for your issue since we were not able to recreate it with the same settings. For further investigation, please attach the DxDiag.txt file by following the 6th step on the below page. https://www.bandicam.com/supp...
by Bandicam Company
Mon Jun 17, 2019 6:26 pm
Forum: Bandicam - General Discussion
Topic: Very low bass and high trebble after recording from Netflix
Replies: 1
Views: 43

Re: Very low bass and high trebble after recording from Netflix

Hello lostitude,

Please refer to the following FAQ to solve the problem.

https://www.bandicam.com/faqs/no_sound_ ... x_problem/

If you still have the issue, please attach the screenshots of Bandicam Recording settings window and Windows Sound settings window.

Thank you.
by Bandicam Company
Fri Jun 14, 2019 11:21 am
Forum: Bandicam - General Discussion
Topic: effects of mouse clicks
Replies: 8
Views: 1244

Re: effects of mouse clicks

Hello urtaeff,

We have forwarded it to our development team again.

Thank you.
by Bandicam Company
Thu Jun 13, 2019 6:54 pm
Forum: Bandicam - General Discussion
Topic: Bandicam question
Replies: 1
Views: 77

Re: Bandicam question

Hello Qudalo,

You don't need to worry.
We use safe payment platforms.
PayPal is also available.

Thank you.
by Bandicam Company
Tue Jun 11, 2019 11:23 am
Forum: Bandicam - General Discussion
Topic: Can I blur a part of a video with Bandicam?
Replies: 1
Views: 97

Re: Can I blur a part of a video with Bandicam?

Hello leftfooter, Unfortunately, Bandicam does not support blur function. However, you might want to try some functions below to hide such confidential information. Logo https://www.bandicam.com/support/settings/video/bandicam-logo-setting3.png A real-time drawing function while recording the comput...
by Bandicam Company
Mon Jun 10, 2019 5:16 pm
Forum: Bandicam - General Discussion
Topic: Recording microphone while pushing a button not working
Replies: 4
Views: 214

Re: Recording microphone while pushing a button not working

Hello Worker666, If we select Default for the first sound option then bandicam doesn't record videos it shows out put of two files one wav and one mp4 which have both duration of 00:00. Please attach the screenshots of Bandicam Recording settings window and Windows Sound settings window for further ...
by Bandicam Company
Mon Jun 10, 2019 11:23 am
Forum: Bandicam - General Discussion
Topic: Inserting Text/Pictures into video
Replies: 1
Views: 88

Re: Inserting Text/Pictures into video

Hello mdcurler, Please refer to the following page. https://www.bandicam.com/support/settings/video/ Logo https://www.bandicam.com/support/settings/video/bandicam-logo-setting3.png Text Overlay https://www.bandicam.com/support/settings/video/text-overlay-to-video.png Thank you.
by Bandicam Company
Mon Jun 10, 2019 9:21 am
Forum: Bandicam - General Discussion
Topic: Bandicam License versions coverage
Replies: 1
Views: 116

Re: Bandicam License versions coverage

Hello, Regarding the version update, please refer to the license policy section on the EULA. https://www.bandicam.com/company/tos/ We guarantee free technical support and version updates for one year from the date of purchase. However, we will try to offer the free updates for as long as possible. T...
by Bandicam Company
Thu Jun 06, 2019 6:16 pm
Forum: Bandicam - General Discussion
Topic: bandicam lag
Replies: 4
Views: 255

Re: bandicam lag

Hello Xyphoes,

Thank you for getting back to us.
Which mode do you use and what is your recording target?
Do you have the lagging issue with a specific target?
Please attach the screenshot of your format settings window.

Thank you.
by Bandicam Company
Thu Jun 06, 2019 5:47 pm
Forum: Bandicam - General Discussion
Topic: Lost a game recording
Replies: 3
Views: 210

Re: Lost a game recording

Hello JustPassingThrough, Actually 'Game Recording' mode of Bandicam has the auto stop function when the recording target is lost. In most cases it works correctly, however, there are a few cases where the problem might occur as Bandicam cannot receive the information that the game had been closed. ...
by Bandicam Company
Thu Jun 06, 2019 5:11 pm
Forum: Bandicam - General Discussion
Topic: Bandicam 4.4.1.1539, "Enable write caching on the disk", tends to break the output
Replies: 4
Views: 190

Re: Bandicam 4.4.1.1539, "Enable write caching on the disk", tends to break the output

Hello gdgsdg123,

Thank you for your reply.

Could you be more specific about "extremely high data rate recording"?
We will investigate it further If you let us know how to recreate the issue, your recording target, and your PC specs.

Thank you.
by Bandicam Company
Thu Jun 06, 2019 5:03 pm
Forum: Bandicam - General Discussion
Topic: Bandicam error message: Failed to start audio capture
Replies: 7
Views: 332

Re: Bandicam error message: Failed to start audio capture

Hello ivanich, Sorry for the late response. Do you still have the "Failed to start audio capture" error message? If so, please read the following FAQ carefully. Especially No,3 and 6 is important. https://www.bandicam.com/faqs/failed-to-start-audio-capture/ According to your settings, you ...
by Bandicam Company
Thu Jun 06, 2019 4:07 pm
Forum: Bandicam - General Discussion
Topic: Микрофон
Replies: 4
Views: 217

Re: Микрофон

Hello ivanich,

Sorry for the late response. We will reply to your original post soon. Please wait for a moment.

Thank you.
by Bandicam Company
Wed Jun 05, 2019 2:47 pm
Forum: Bandicam - General Discussion
Topic: Bandicam 4.4.1.1539, "Enable write caching on the disk", tends to break the output
Replies: 4
Views: 190

Re: Bandicam 4.4.1.1539, "Enable write caching on the disk", tends to break the output

Hello gdgsdg123,

We have tested with AVI, H264(NVIDIA NVENC), and PCM, the "Enable write caching on the disk" option enabled, but we were not able to create the recorded file broken issue.
Regarding the website revision, we've forwarded it to our website development team.

Thank you.
by Bandicam Company
Wed Jun 05, 2019 1:47 pm
Forum: Bandicam - General Discussion
Topic: Screen tearing in recording not present in source.
Replies: 9
Views: 280

Re: Screen tearing in recording not present in source.

Hello malcolm341,

Thank you for your reply.
We are glad to hear that your issue has been solved!

Thank you.

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