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by Bandicam Company
Thu Mar 26, 2020 11:42 am
Forum: Bandicam - General Discussion
Topic: issue with publishing video for youtube
Replies: 1
Views: 563

Re: issue with publishing video for youtube

Hello 01i, The message appears when Bandicam has exceeded the YouTube quota which will be reset at midnight Pacific Time (PT). We are contacting the YouTube team to increase the YouTube API v3 Quota Limits. Please go to YouTube.com and login to your account and click the "Upload" button. W...
by Bandicam Company
Thu Mar 26, 2020 11:07 am
Forum: Bandicut - General Discussion
Topic: i wish
Replies: 1
Views: 771

Re: i wish

Hi kleanin,

We have forwarded your request to the development team.

Thank you for your suggestion.
by Bandicam Company
Wed Mar 25, 2020 6:59 pm
Forum: Bandicam - General Discussion
Topic: Mouse pointer shows up when it shouldn't
Replies: 1
Views: 571

Re: Mouse pointer shows up when it shouldn't

Hello stvnjsha, We were not able to recreate your issue. Please uninstall the current version of Bandicam and restart your computer. Then download/reinstall the latest version of Bandicam(4.5.7) from our official website and check if the problem still exists. https://www.bandicam.com/downloads/ Than...
by Bandicam Company
Wed Mar 25, 2020 6:49 pm
Forum: Bandicam - General Discussion
Topic: bandicam wont record
Replies: 10
Views: 1146

Re: bandicam wont record

Hello TinyChris,

Thank you for getting back to us.
We have found the issue where the game is not detected by Bandicam Game Recording Mode.
We've forwarded it to our development team.

Thank you.
by Bandicam Company
Wed Mar 25, 2020 6:47 pm
Forum: Bandicam - General Discussion
Topic: bandicam wont record
Replies: 10
Views: 1146

Re: bandicam wont record

Hello katkaz22,

First, please try solutions on the FAQ page below.
https://www.bandicam.com/faqs/cannot-run/

Are you able to record your desktop screen?
Which media player did you use when you played back your home video?

We look forward to your reply.

Thank you.
by Bandicam Company
Wed Mar 25, 2020 5:48 pm
Forum: Bandicam - General Discussion
Topic: Cant record dota 2
Replies: 6
Views: 5549

Re: Cant record dota 2

Hello Orkan,

Do you have a problem with Dota 2?

We have tested Dota 2 and found that there is no problem while recording it.
Please let us know which video rendering API of the game you tried - the DirectX9. 11, Vulkan, or OpenGL.

Thank you.
by Bandicam Company
Tue Mar 24, 2020 7:25 pm
Forum: Bandicam - General Discussion
Topic: bandicam wont record
Replies: 10
Views: 1146

Re: bandicam wont record

Hello Psychedelic Shadow and TinyChris,

For further investigation, please let us know your PC specs such as CPU, GPU, OS, and graphics driver version and your codec settings.

Thank you.
by Bandicam Company
Tue Mar 24, 2020 7:23 pm
Forum: Bandicam - General Discussion
Topic: bandicam wont record
Replies: 10
Views: 1146

Re: bandicam wont record

Hello katkaz22,

Which mode do you use? What is your recording target?
We look forward to your reply.

Thank you.
by Bandicam Company
Sat Mar 21, 2020 1:43 pm
Forum: Bandicam - General Discussion
Topic: bandicam wont record
Replies: 10
Views: 1146

Re: bandicam wont record

Hello, What is your recording target? Are you trying to record a game? Can you record your computer screen with the 'Screen Recording Mode' of Bandicam (https://www.bandicam.com/how-to/screen-recorder/)? Can you take a screenshot? Please try some solutions below: https://www.bandicam.com/faqs/cannot...
by Bandicam Company
Fri Mar 20, 2020 4:27 pm
Forum: Bandicam - General Discussion
Topic: How to setup Bandicam Settings to meet the "best codec table"?
Replies: 2
Views: 311

Re: How to setup Bandicam Settings to meet the "best codec table"?

Hello,

Unfortunately, you can't use the "H264 (High 4:4:4)" profile.

You need Geforce GTX 900 series and higher graphics cards to use the "High 4:4:4" or "High 4:4:4 lossless" profile.
https://www.bandicam.com/support/tips/h264-profile/
by Bandicam Company
Fri Mar 20, 2020 4:20 pm
Forum: Bandicam - General Discussion
Topic: How to enable the pencil function?
Replies: 1
Views: 281

Re: How to enable the pencil function?

Hello,

You can press the "Ctrl+Alt+D" hotkey or click the 'Pencil' icon to execute the Drawing mode.
Image

Thank you for contacting us.
by Bandicam Company
Thu Mar 19, 2020 5:11 pm
Forum: Bandicam - General Discussion
Topic: Videos corrupted 1/2 the time
Replies: 6
Views: 974

Re: Videos corrupted 1/2 the time

Hello goobliata, It might be a problem with the graphics driver. Please uninstall the graphics driver completely. https://www.bandicam.com/faqs/cannot-run/uninstall-graphics-card-driver.png And then, please install the latest version of the graphics driver and try recording again. If it does not see...
by Bandicam Company
Thu Mar 19, 2020 5:05 pm
Forum: Bandicam - General Discussion
Topic: COMO GRAVAR
Replies: 1
Views: 284

Re: COMO GRAVAR

Hello Cachorro,

You can use the Game Recording Mode for the programs, apps and games that use the DirectX/OpenGL/Vulkan graphics technologies.

https://www.bandicam.com/how-to/game-recorder/

If Bandicam does not detect your target, please use the Screen Recording Mode.

Thank you.
by Bandicam Company
Thu Mar 19, 2020 10:24 am
Forum: Bandicut - General Discussion
Topic: fast forward
Replies: 1
Views: 283

Re: fast forward

Hello,

We're sorry that we don't support the option you asked for.

We will forward your request to the development team.

Thank you for contacting us.
by Bandicam Company
Wed Mar 18, 2020 11:08 am
Forum: Bandicut - General Discussion
Topic: Bandicut Problem Uploading to Youtube
Replies: 11
Views: 13037

Re: Bandicut Problem Uploading to Youtube

Hello, Bandicam and Bandicut exceeded the YouTube quota, and the quota will be reset at midnight Pacific Time (PT) We are contacting the YouTube team to increase the YouTube API v3 Quota Limits. Please go to YouTube.com and login to your account and click the "Upload" button. We're sorry f...
by Bandicam Company
Tue Mar 17, 2020 3:21 pm
Forum: Bandicam - General Discussion
Topic: Doubt
Replies: 1
Views: 135

Re: Doubt

Hello DarkTWD,

We absolutely welcome your tutorial videos on how to install/use Bandicam and Bandicut.

Thank you.
by Bandicam Company
Tue Mar 17, 2020 2:40 pm
Forum: Bandicam - General Discussion
Topic: Recording Apex Legends
Replies: 15
Views: 4254

Re: Recording Apex Legends

Hello Rontizium,

We have confirmed that the issue is caused by Easy Anti-Cheat and we have already sent the request to the company to add Bandicam to the whitelist.
Please use Bandicam 4.5.4 to solve this issue for now.

https://www.filehorse.com/download-bandicam/46281/

Thank you.
by Bandicam Company
Wed Mar 11, 2020 6:29 pm
Forum: Bandicam - General Discussion
Topic: Ctrl Alt Delete stops video recording
Replies: 1
Views: 180

Re: Ctrl Alt Delete stops video recording

Hello Thatroubleshootah, We were not able to recreate your issue. Please uninstall the current version of Bandicam and restart your computer. Then download/reinstall the latest version of Bandicam(4.5.6) from our official website and check if the problem still exists. https://www.bandicam.com/downlo...
by Bandicam Company
Wed Mar 11, 2020 9:46 am
Forum: Bandicam - General Discussion
Topic: Suggestion: Add a current datetime water mark on the recording video
Replies: 1
Views: 158

Re: Suggestion: Add a current datetime water mark on the recording video

Hi jackpositive,

We've forwarded your request to the development team.

Thank you very much for your suggestion!

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