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by Bandicam Company
Wed May 15, 2019 11:57 am
Forum: Bandicam - General Discussion
Topic: Cannot enable Intel Quick Sync on nvidia optimus laptop
Replies: 3
Views: 271

Re: Cannot enable Intel Quick Sync on nvidia optimus laptop

Hello av1tothemoon,

Thank you for your reply.
We are glad to hear that your issue has been solved!

Thank you.
by Bandicam Company
Tue May 14, 2019 12:05 pm
Forum: Bandicam - General Discussion
Topic: Bandicam and HDR.
Replies: 2
Views: 159

Re: Bandicam and HDR.

Hello axiomatic,

Unfortunately, HDR is not supported.
We have forwarded your request to the development team.

Thank you.
by Bandicam Company
Tue May 14, 2019 11:13 am
Forum: Bandicam - General Discussion
Topic: Easier hiding of the rectangle recording window
Replies: 1
Views: 135

Re: Easier hiding of the rectangle recording window

Hello,

We have forwarded your request to our development team.
Thank you for your suggestion.
by Bandicam Company
Mon May 13, 2019 2:10 pm
Forum: Bandicam - General Discussion
Topic: bandicam lag
Replies: 4
Views: 253

Re: bandicam lag

Hello Xyphoes,

Please refer to the solutions in the FAQ.

Lag/Lagging: Computer lag, my computer runs slowly
https://www.bandicam.com/faqs/how_to_re ... recording/

Thank you.
by Bandicam Company
Mon May 13, 2019 10:32 am
Forum: Bandicam - General Discussion
Topic: Change PC
Replies: 1
Views: 127

Re: Change PC

Hi e-MUFM,

If you uninstall the registered Bandicam, you can re-use/transfer the license to another computer.
For more information, visit https://www.bandicam.com/faqs/bandicam_ ... on_policy/

Thank you.
by Bandicam Company
Fri May 10, 2019 11:39 am
Forum: Bandicam - General Discussion
Topic: Bandicam having trouble holding hooks in DirectX 11 game(s)
Replies: 23
Views: 6507

Re: Bandicam having trouble holding hooks in DirectX 11 game(s)

Hello Sinxar,

Please try the new version of Bandicam which has been released on May 8th.
- Download: https://www.bandicam.com/downloads/

The hooking and display resolution related issues have been fixed.

Please let us know your result.

Thank you.
by Bandicam Company
Fri May 10, 2019 11:35 am
Forum: Bandicam - General Discussion
Topic: Secondary sound source is always enabled
Replies: 2
Views: 175

Re: Secondary sound source is always enabled

Hello,

We are glad to hear that the issue has been solved.
Thank you for your report.
by Bandicam Company
Fri May 10, 2019 11:30 am
Forum: Bandicam - General Discussion
Topic: Can't record full screen games.
Replies: 4
Views: 303

Re: Can't record full screen games.

Hello TorrentGamer,

We've fixed hooking related issues and released Bandicam 4.4.1.
Please try it from the link below.
https://www.bandicam.com/downloads/

If you still have the same issue, please let us know the name of the games and your PC specs.

Thank you.
by Bandicam Company
Wed May 08, 2019 2:07 pm
Forum: Bandicam - General Discussion
Topic: I cant recording DX12AFR
Replies: 10
Views: 8638

Re: I cant recording DX12AFR

Hello,

Please try the new version of Bandicam which has been released today.
- Download: https://www.bandicam.com/downloads/

We have fixed this issue you reported.

Please let us know your result.
by Bandicam Company
Wed May 08, 2019 2:01 pm
Forum: Bandicam - General Discussion
Topic: Does not detect metro exodus DX12
Replies: 5
Views: 593

Re: Does not detect metro exodus DX12

Hello,

Please try the new version of Bandicam which has been released today.
- Download: https://www.bandicam.com/downloads/

We have fixed this issue you reported.

Please let us know your result.
by Bandicam Company
Wed May 08, 2019 1:50 pm
Forum: Bandicam - General Discussion
Topic: HITMAN6 DX12 ERROR
Replies: 6
Views: 2424

Re: HITMAN6 DX12 ERROR

Hello Ololo,

We are pleased to inform you that the issue you have reported is now fixed on Bandicam 4.4.1!

Please install the latest version of Bandicam from https://www.bandicam.com/downloads/ and check its performance.

Thank you.
by Bandicam Company
Wed May 08, 2019 12:31 pm
Forum: Bandicam - General Discussion
Topic: Resident Evil 2 Remake
Replies: 4
Views: 3461

Re: Resident Evil 2 Remake

Hello,

Please try the new version of Bandicam which has been released today.
- Download: https://www.bandicam.com/downloads/

We have fixed this issue you reported.

Please let us know your result.
by Bandicam Company
Wed May 08, 2019 11:42 am
Forum: Latest News And Updates
Topic: Bandicam 4.4.1 (05/08/2019) - Bugs fixed: DirectX 12, UWP
Replies: 0
Views: 899

Bandicam 4.4.1 (05/08/2019) - Bugs fixed: DirectX 12, UWP

Bandicam 4.4.1 (05/08/2019) - Bugs fixed: DirectX 12, UWP * Detailed information 1. The recording won't stop automatically even if the monitor resolution has changed in Screen Recording Mode. 2. If the output folder doesn't exist, the corresponding error message is displayed. 3. Improved the DirectX...
by Bandicam Company
Tue May 07, 2019 7:35 pm
Forum: Bandicam - General Discussion
Topic: Which codec/settings shall I use for recording Minecraft?
Replies: 1
Views: 405

Re: Which codec/settings shall I use for recording Minecraft?

Hello,

Please refer to the following FAQ page to create videos for editing with Adobe Premiere.

https://www.bandicam.com/faqs/how_to_ed ... ing_video/

Thank you.
by Bandicam Company
Tue May 07, 2019 5:52 pm
Forum: Bandicam - General Discussion
Topic: Questions about Bandicam
Replies: 1
Views: 470

Re: Questions about Bandicam

Hello GeorgeMendes, Bandicam does not support live streaming function. Please check the performance by using the free version. https://www.bandicam.com/downloads/ You will see the limitations of the free version on "A comparison between the registered and the unregistered version" section ...
by Bandicam Company
Tue May 07, 2019 12:28 pm
Forum: Bandicam - General Discussion
Topic: license key delay?
Replies: 3
Views: 225

Re: license key delay?

Hello DragonSam98,

You registered the license successfully.

If you have the same issue in the future, please email us at bandicam@bandicam.com


Thank you for contacting us.
by Bandicam Company
Thu May 02, 2019 4:01 pm
Forum: Bandicam - General Discussion
Topic: Glitch in audio
Replies: 1
Views: 239

Re: Glitch in audio

Hello Shpigford.

Can you send us a recorded video file for checking?
( bandicam@bandicam.com )
by Bandicam Company
Thu May 02, 2019 3:16 pm
Forum: Bandicam - General Discussion
Topic: [BUG] partial and full color range
Replies: 1
Views: 179

Re: [BUG] partial and full color range

Hi

Please refer to this page ( https://www.bandicam.com/support/tips/h264-profile/ ) first,
and try H264 (High 4:4:4) or H264(High 4:4:4 lossless).
by Bandicam Company
Thu May 02, 2019 2:56 pm
Forum: Bandicam - General Discussion
Topic: Can't record full screen games.
Replies: 4
Views: 303

Re: Can't record full screen games.

Hi

Please e-mail us in more detail what situation you have .
bandicam@bandicam.com
by Bandicam Company
Thu May 02, 2019 2:31 pm
Forum: Bandicam - General Discussion
Topic: bandicam video not opening
Replies: 1
Views: 182

Re: bandicam video not opening

Hi,

It might be a problem with your media player.

Please play the recorded videos through VLC or POT media player.

And please refer to this Youtube video

How to Fix Windows Media Player “Server execution failed” Error on Windows 10?
https://www.youtube.com/watch?v=X0bh7om0uzY

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