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by Bandicam Company
Tue Nov 13, 2018 3:28 pm
Forum: Latest News And Updates
Topic: Bandicut 3.1.4 (11/13/2018) - Normalize, Vimeo uploader
Replies: 0
Views: 4226

Bandicut 3.1.4 (11/13/2018) - Normalize, Vimeo uploader

Bandicut 3.1.4 (11/13/2018) - Normalize, Vimeo uploader * Detailed information 1. Improved moving previous frame/key frame performance. 2. Bandicut is now able to show progress while analyzing a file. 3. Encoding mode: Added the Audio Normalize function. 4. Added video upload options for Vimeo: Unli...
by Bandicam Company
Tue Nov 13, 2018 2:04 pm
Forum: Bandicam - General Discussion
Topic: licensing issue
Replies: 5
Views: 1508

Re: licensing issue

Hello jonjonbear, Thank you for getting back to us. We are not able to recreate your issue where Bandicam full version cannot run with the non-admin account. There might be some issue with the registry in your PC. Could you check if you can use the full version of Bandicam when you sign in with a ne...
by Bandicam Company
Tue Nov 13, 2018 9:48 am
Forum: Bandicam - General Discussion
Topic: licensing issue
Replies: 5
Views: 1508

Re: licensing issue

Hello, To use Bandicam with a standard user account or guest account, please click the "bdcam_nonadmin.exe" file. https://www.bandicam.com/support/intro/bandicam_install/bandicam_install_07.png If it doesn't seem to work, please let us know your OS and Bandicam version. Thank you.
by Bandicam Company
Mon Nov 12, 2018 10:39 am
Forum: Bandicam - General Discussion
Topic: Bought bandicam - code won't work
Replies: 1
Views: 163

Re: Bought bandicam - code won't work

Hello!

Please email us at bandicam@bandicam.com with your license information and the error message you got.

Thank you.
by Bandicam Company
Fri Nov 09, 2018 6:31 pm
Forum: Bandicam - General Discussion
Topic: Control of webcam overlay question
Replies: 5
Views: 1584

Re: Control of webcam overlay question

Hello,

Thank you for your reply.
We've forwarded your ideas to our development team.

Thank you.
by Bandicam Company
Thu Nov 08, 2018 6:24 pm
Forum: Bandicam - General Discussion
Topic: Control of webcam overlay question
Replies: 5
Views: 1584

Re: Control of webcam overlay question

Hello, You can move the webcam position on the settings and preview window. https://www.bandicam.com/support/settings/video/bandicam-webcam-setting.gif Would you like to move the webcam position and turn on and off the webcam overlay function during recording with the Screen Recording Mode? We look ...
by Bandicam Company
Thu Nov 08, 2018 1:39 pm
Forum: Bandicam - General Discussion
Topic: Failed to start audio capture
Replies: 1
Views: 206

Re: Failed to start audio capture

Hello,

Please refer to the 3rd solution in the following FAQ page.

https://www.bandicam.cn/faqs/failed-to-start-audio-capture/

If a certain program uses the same audio device, it can happen.
Please, close "Sonic Studio II” and try recording again.

Thank you.
by Bandicam Company
Wed Nov 07, 2018 2:28 pm
Forum: Bandicam - General Discussion
Topic: BANDICAM VIDEOS SUDDENLY FUZZY
Replies: 1
Views: 1364

Re: BANDICAM VIDEOS SUDDENLY FUZZY

Hello,

Please uninstall Bandicam and install the latest version of Bandicam and the webcam driver and try recording again.

If it does not work, please check if you have the same issue when you change the format settings of the webcam.

Thank you.
by Bandicam Company
Tue Nov 06, 2018 11:11 am
Forum: Bandicam - General Discussion
Topic: please help me
Replies: 1
Views: 216

Re: please help me

Hello,

We are sorry, but we have difficulty understanding your situation.
Do you mean that you cannot playback your recorded videos?
Please, explain your issue in detail again.
We look forward to your reply.

Thank you.
by Bandicam Company
Tue Nov 06, 2018 11:09 am
Forum: Bandicam - General Discussion
Topic: I want to buy Bandicam
Replies: 1
Views: 206

Re: I want to buy Bandicam

Hello,

Please refer to the following page and check if any payment method is available for you after selecting Others.
https://www.bandicam.com/faqs/resell/

If there isn't any in 2checkout or Avangate, we are sorry but we cannot solve your payment issue.

Thank you.
by Bandicam Company
Sat Nov 03, 2018 10:45 am
Forum: Bandicut - General Discussion
Topic: Bandicut Error Latest version 3.1.3.454
Replies: 7
Views: 2617

Re: Bandicut Error Latest version 3.1.3.454

Do you have the same issue with Bandizip (https://www.bandisoft.com/bandizip/)?
(The skin system of Bandizip is the same as Bandicut.)
by Bandicam Company
Fri Nov 02, 2018 4:22 pm
Forum: Bandicam - General Discussion
Topic: Fallout 76 -- Bandicam Does Not Work :(
Replies: 1
Views: 256

Re: Fallout 76 -- Bandicam Does Not Work :(

Hello,

We've forwarded your report to the development team.

Thank you for letting us know.
by Bandicam Company
Thu Nov 01, 2018 7:10 pm
Forum: Bandicam - General Discussion
Topic: ~22 fps max what is going on
Replies: 5
Views: 1880

Re: ~22 fps max what is going on

Hello, Thank you for your reply. There is a possibility that the laptop PC spec affects Bandicam's performance. To solve your issue, we recommend you change the settings as below. 1. Select full size instead of 1920*1080 2. Select a lower resolution in the game 3. Select 70 or lower instead of 100 i...
by Bandicam Company
Wed Oct 31, 2018 6:30 pm
Forum: Bandicam - General Discussion
Topic: ~22 fps max what is going on
Replies: 5
Views: 1880

Re: ~22 fps max what is going on

Hello,

Thank you for getting back to us.
Do you use the latest version of Bandicam?
Do you have the same issue with H264(CPU)?
What is the version of your graphics driver?
Please attach a screenshot of your format settings.

Thank you.
by Bandicam Company
Wed Oct 31, 2018 10:52 am
Forum: Bandicam - General Discussion
Topic: Bandicam Audio Recording Device Switch Issue
Replies: 3
Views: 1305

Re: Bandicam Audio Recording Device Switch Issue

Hello anjankumar, We are sorry, but we have difficulty understanding your situation. It is normal that Bandicam stops recording audio if you change the default audio device on the Windows Sound settings window while you are recording. We recommend you use one audio device other than your Bluetooth H...
by Bandicam Company
Wed Oct 31, 2018 10:44 am
Forum: Bandicam - General Discussion
Topic: ~22 fps max what is going on
Replies: 5
Views: 1880

Re: ~22 fps max what is going on

Hello,

Have you already tried the solutions on the linked page?
https://www.bandicam.com/faqs/how_to_reduce_lag_when_recording/

Do you have the same issue with other games or just with League of Legends?

We look forward to your reply.

Thank you.
by Bandicam Company
Mon Oct 29, 2018 6:53 pm
Forum: Bandicam - General Discussion
Topic: Distorted colour when editing video
Replies: 1
Views: 704

Re: Distorted colour when editing video

Hello,

Please refer to the following page regarding video editing.
https://www.bandicam.com/support/tips/video-editing/

Thank you.
by Bandicam Company
Mon Oct 29, 2018 6:30 pm
Forum: Bandicam - General Discussion
Topic: Game Recording Mode for Bluestacks?
Replies: 8
Views: 4383

Re: Game Recording Mode for Bluestacks?

Hello bgrouse,

Thank you for your additional report.
We've forwarded it to our development team.

Thank you.
by Bandicam Company
Mon Oct 29, 2018 6:29 pm
Forum: Bandicam - General Discussion
Topic: Bandicam Audio Recording Device Switch Issue
Replies: 3
Views: 1305

Re: Bandicam Audio Recording Device Switch Issue

Hello anjankumar,

We were able to recreate your issue and confirmed it is normal.
Could you let us know the reason why you'd like to switch the audio device?

We look forward to your reply.

Thank you.
by Bandicam Company
Fri Oct 26, 2018 5:16 pm
Forum: Bandicam - General Discussion
Topic: Bandicam user account problem
Replies: 3
Views: 1237

Re: Bandicam user account problem

Hello scu,

Thank you for the update.
We are glad to hear that the issue has been solved.

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