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by Bandicam Company
Mon Sep 17, 2018 4:41 am
Forum: Bandicam - General Discussion
Topic: Interesting bug in Screen Recording Mode [SOLVED]
Replies: 10
Views: 529

Re: Interesting bug in Screen Recording Mode

Even if you use the 'Print Screen' key on your keyboard, you will have the same issue.
by Bandicam Company
Mon Sep 17, 2018 3:16 am
Forum: Bandicam - General Discussion
Topic: Interesting bug in Screen Recording Mode [SOLVED]
Replies: 10
Views: 529

Re: Interesting bug in Screen Recording Mode

Hello again,

We're able to reproduce the problem with the custom resolution settings.
However, we can't solve this issue.
(It's impossible on Windows.)

You will have the same issue with other screen capture programs.

We're sorry that we couldn't give the answer you wished for.
by Bandicam Company
Mon Sep 17, 2018 2:19 am
Forum: Bandicam - General Discussion
Topic: Bandicam is not recording my gameplay... help?
Replies: 3
Views: 465

Re: Bandicam is not recording my gameplay... help?

Hello,

We've tried Ironsight and reproduced the problem you reported.

We've forwarded this issue to the development team.

Thank you very much for your report.


Best regards,
The Bandicam Team
by Bandicam Company
Mon Sep 17, 2018 1:24 am
Forum: Bandicam - General Discussion
Topic: How do I use bandicam in VR?
Replies: 1
Views: 190

Re: How do I use bandicam in VR?

Hello,

We're not sure about that.

You may need a capture card (hardware) and use the 'Device Recording Mode' of Bandicam.

For more information, refer to https://www.bandicam.com/how-to/video-capture/
by Bandicam Company
Mon Sep 17, 2018 1:19 am
Forum: Bandicam - General Discussion
Topic: Interesting bug in Screen Recording Mode [SOLVED]
Replies: 10
Views: 529

Re: Interesting bug in Screen Recording Mode

Hello,

It seems that the game is changing the monitor resolution.

Please use the 'Game Recording Mode (https://www.bandicam.com/how-to/game-recorder/)' and use the screenshot hotkey (F11).
by Bandicam Company
Mon Sep 17, 2018 12:32 am
Forum: Bandicam - General Discussion
Topic: Best Bandicam settings for
Replies: 1
Views: 242

Re: Best Bandicam settings for

Hello, if there are any better settings to use. The best settings can be diverse because it is closely related to the performance of a system and recording target. You have to find the best setting by yourself. Sometimes my webcam (logitech brio 60fps) goes out of sync with my audio. If you use the ...
by Bandicam Company
Sun Sep 16, 2018 11:23 pm
Forum: Bandicam - General Discussion
Topic: There's a trojan in your installer
Replies: 5
Views: 856

Re: There's a trojan in your installer

Unfortunately, we don't have a good solution for this issue on our side.

We will contact the anti-virus company again.
by Bandicam Company
Sun Sep 16, 2018 10:23 pm
Forum: Bandicam - General Discussion
Topic: Bandicam screen recorder will not record in 60fps
Replies: 6
Views: 521

Re: Bandicam screen recorder will not record in 60fps

Hi,

Thank you for letting us know.
(If you installed the latest graphics card driver, you will not see weird horizontal lines any more.)
by Bandicam Company
Sun Sep 16, 2018 10:19 pm
Forum: Bandicam - General Discussion
Topic: Soft audio
Replies: 1
Views: 264

Re: Soft audio

Hello,

Please go to https://www.bandicam.com/faqs/no_sound_ ... x_problem/ and check the Bandicam settings and Windows settings.

If you still have the problem, record the Bandicam/Windows setting and send the video file to bandicam@bandicam.com
by Bandicam Company
Sun Sep 16, 2018 9:57 pm
Forum: Bandicam - General Discussion
Topic: Only AAC audio encoding with MP4
Replies: 4
Views: 377

Re: Only AAC audio encoding with MP4

Hello,

We may not support MP3 for the MP4 container.

If you use VirtualDub, please try Bandicut (https://www.bandicam.com/bandicut-video-cutter/).
Image

Thank you for suggesting it.
by Bandicam Company
Thu Sep 13, 2018 6:52 am
Forum: Bandicam - General Discussion
Topic: Bandicam screen recorder will not record in 60fps
Replies: 6
Views: 521

Re: Bandicam screen recorder will not record in 60fps

Hello, Regarding the fps dropping issue, please refer to the linked page. Lag/Lagging: Computer lag, my computer runs slowly https://www.bandicam.com/faqs/how_to_reduce_lag_when_recording/ If it doesn't seem to help, please let us know your PC specs such as CPU, GPU, OS, and graphics driver version ...
by Bandicam Company
Tue Sep 11, 2018 9:17 pm
Forum: Bandicam - General Discussion
Topic: My Bandicam records distorted video -- how to fix it?
Replies: 3
Views: 411

Re: My Bandicam records distorted video -- how to fix it?

Hello AANickFan,

Thank you for the update.
We are glad to hear that the issue has been solved.
by Bandicam Company
Mon Sep 10, 2018 3:06 am
Forum: Bandicam - General Discussion
Topic: F12 option deleted to NONE
Replies: 2
Views: 465

Re: F12 option deleted to NONE

Hello Percy Pilcher,

Thank you for the update.
We are glad to hear that the issue has been solved.

Thank you.
by Bandicam Company
Mon Sep 10, 2018 2:53 am
Forum: Bandicam - General Discussion
Topic: Cut parts of my video out
Replies: 1
Views: 305

Re: Cut parts of my video out

Hello shaun0107,

Please uninstall Bandicam and install the latest version of Bandicam and the graphics card driver.
After doing that, please refer to the linked page and try recording again.

Start: I can't run Bandicam, it crashes/freezes/stops
https://www.bandicam.com/faqs/cannot-run

Thank you.
by Bandicam Company
Sun Sep 09, 2018 11:26 pm
Forum: Bandicam - General Discussion
Topic: My Bandicam records distorted video -- how to fix it?
Replies: 3
Views: 411

Re: My Bandicam records distorted video -- how to fix it?

Hello,

It might be a graphics driver issue.
Please uninstall Bandicam and install the latest version of Bandicam and the graphics card driver.
If you still have the same issue, please disable "Use enhanced capture method (faster, Windows 8 or above)" option.

Thank you.
by Bandicam Company
Sun Sep 09, 2018 11:23 pm
Forum: Bandicam - General Discussion
Topic: Quiet and Distorted Audio
Replies: 1
Views: 314

Re: Quiet and Distorted Audio

Hello,

Please refer to the following FAQ.
https://www.bandicam.com/faqs/multiple_sound_recording/

If you still have the same issue, please attach screenshots of the Bandicam Recording settings window and Windows Sound settings window.

Thank you.
by Bandicam Company
Sun Sep 09, 2018 10:42 pm
Forum: Bandicam - General Discussion
Topic: Program cannot be used crashes everytime i hit record
Replies: 1
Views: 281

Re: Program cannot be used crashes everytime i hit record

Hello, Please refer to the following page and try the solutions. https://www.bandicam.com/faqs/cannot-run/ It is important that you need to uninstall the graphics card driver before installing the latest version. If you still have the same issue, please send the bsa.exe(https://dl.bandicam.com/tools...
by Bandicam Company
Sun Sep 09, 2018 10:38 pm
Forum: Bandicam - General Discussion
Topic: Cant hear myself while recording?
Replies: 3
Views: 400

Re: Cant hear myself while recording?

Hello,

Please refer to the following FAQ page and make sure your Windows Sound settings are correct.
https://www.bandicam.com/faqs/how_to_re ... icrophone/

If it does not seem to help, please attach the screenshot of the Windows Sound settings window.

Thank you.
by Bandicam Company
Sun Sep 09, 2018 9:22 pm
Forum: Bandicam - General Discussion
Topic: elapsed recording time?
Replies: 1
Views: 283

Re: elapsed recording time?

Hello philis401,

Unfortunately Bandicam does not support the feature to show it on overlay.
We have forwarded it to our development team.

Thank you for your suggestion.
by Bandicam Company
Sun Sep 09, 2018 9:08 pm
Forum: Bandicut - General Discussion
Topic: Bandicut Error Latest version 3.1.3.454
Replies: 5
Views: 1118

Re: Bandicut Error Latest version 3.1.3.454

Hello, 1. Right-click on the Bandicut icon > Properties > Compatibility > and then check "Run this program in compatibility mode for:" option and try again. bandicut-compatibility.png 2. Do you have the same issue with Bandizip (https://www.bandisoft.com/bandizip/)? (The skin system of Ban...

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