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by Bandicam Company
Mon Mar 09, 2020 3:53 pm
Forum: Bandicam - General Discussion
Topic: Screenshot problem
Replies: 22
Views: 2678

Re: Screenshot problem

Hello kertsz,

Thank you for your update.
Regarding the issue of Automobilista, we have forwarded it to our development team.

Thank you.
by Bandicam Company
Mon Mar 09, 2020 1:41 pm
Forum: Bandicam - General Discussion
Topic: Screenshot problem
Replies: 22
Views: 2678

Re: Screenshot problem

Hello miyabhai101, It might be a problem with the graphics driver. Please uninstall the graphics driver completely. https://www.bandicam.com/faqs/cannot-run/uninstall-graphics-card-driver.png And then, please install the latest version of the graphics driver and try recording again. Thank you.
by Bandicam Company
Mon Mar 09, 2020 1:39 pm
Forum: Bandicam - General Discussion
Topic: Screenshot problem
Replies: 22
Views: 2678

Re: Screenshot problem

Hello alfred0809,

In order to use the screenshot function of Bandicam, please press Shift+F12 instead of PrintScreen.

Thank you.
by Bandicam Company
Mon Mar 09, 2020 1:23 pm
Forum: Bandicam - General Discussion
Topic: Pointer Disabled by Default
Replies: 1
Views: 796

Re: Pointer Disabled by Default

Hi johnwboyd,

Please use the "Show mouse cursor" option (No.3).
Image

Thank you.
by Bandicam Company
Fri Mar 06, 2020 4:58 pm
Forum: Bandicam - General Discussion
Topic: Screenshot problem
Replies: 22
Views: 2678

Re: Screenshot problem

Hello kertsz, It might be a problem with the graphics driver. Please uninstall the graphics driver completely. https://www.bandicam.com/faqs/cannot-run/uninstall-graphics-card-driver.png And then, please install the latest version of the graphics driver and try recording again. Thank you.
by Bandicam Company
Fri Mar 06, 2020 2:12 pm
Forum: Bandicam - General Discussion
Topic: In-game fps dropping when recording
Replies: 5
Views: 1816

Re: In-game fps dropping when recording

Hello Maypher, We are terribly sorry for the confusion. It is possible and normal that the fps in the game drops to 100-110fps while recording in high quality. We are afraid we don't have any solutions other than the ones on the FAQ page. https://www.bandicam.com/faqs/how_to_reduce_lag_when_recordin...
by Bandicam Company
Thu Mar 05, 2020 6:26 pm
Forum: Bandicam - General Discussion
Topic: In-game fps dropping when recording
Replies: 5
Views: 1816

Re: In-game fps dropping when recording

Hello Maypher,

Thank you for getting back to us.
Please note that it is possible and normal that the recorded video is saved at 100-110fps if you set it to 144fps.

Thank you.
by Bandicam Company
Thu Mar 05, 2020 3:23 pm
Forum: Bandicam - General Discussion
Topic: Completely Hidden - Running In Background
Replies: 6
Views: 416

Re: Completely Hidden - Running In Background

Hello zs4rdf@gmail.com,

We have forwarded your additional requests to our development team, too.

Thank you.
by Bandicam Company
Thu Mar 05, 2020 2:54 pm
Forum: Bandicam - General Discussion
Topic: Completely Hidden - Running In Background
Replies: 6
Views: 416

Re: Completely Hidden - Running In Background

Hello Alida Van Zyl,

Unfortunately, the current version of Bandicam doesn't support the functions you asked for.
We have forwarded your requests to our development team.

Thank you.
by Bandicam Company
Thu Mar 05, 2020 2:29 pm
Forum: Bandicam - General Discussion
Topic: Trial Version-is there a limit to the overall length or file size of video when joining segments?
Replies: 3
Views: 324

Re: Trial Version-is there a limit to the overall length or file size of video when joining segments?

Hello EdwarDallas,

Do you use the trial version of Bandicut?
If you have a problem with Bandicut, please contact bandicut@bandicam.com by following the steps on the linked page.

https://www.bandicam.com/bandicut-video ... /faq/tech/

Thank you.
by Bandicam Company
Mon Mar 02, 2020 12:15 pm
Forum: Bandicam - General Discussion
Topic: Screenshot problem
Replies: 22
Views: 2678

Re: Screenshot problem

Hello kertsz,

What happened when you try to record PlayerUnknown's Battlegrounds?
Do you get any error messages?
Could you be specific?

Thank you.
by Bandicam Company
Mon Mar 02, 2020 12:11 pm
Forum: Bandicam - General Discussion
Topic: Better game capture or full screen?
Replies: 1
Views: 190

Re: Better game capture or full screen?

Hello kertsz, We are sorry but we are not quite sure about your situation. We have tested Rage on steam again and found that there is no problem with both the Game Recording Mode and the Screen Recording Mode. Generally, we recommend you use the Game Recording Mode for the games and applications whi...
by Bandicam Company
Mon Mar 02, 2020 10:57 am
Forum: Bandicam - General Discussion
Topic: In-game fps dropping when recording
Replies: 5
Views: 1816

Re: In-game fps dropping when recording

Hello Maypher, Regarding the fps dropping issue, please refer to the linked page. Lag/Lagging: Computer lag, my computer runs slowly https://www.bandicam.com/faqs/how_to_reduce_lag_when_recording/ Step 4 is especially important for laptops with GTX GPUs. If it doesn't seem to help, please let us kno...
by Bandicam Company
Mon Mar 02, 2020 10:31 am
Forum: Bandicam - General Discussion
Topic: Bandicam won't record sound or read my mic
Replies: 1
Views: 200

Re: Bandicam won't record sound or read my mic

Hello blushingdols,

Please refer to the following FAQ.
https://www.bandicam.com/faqs/multiple_sound_recording/

If you still have the same issue, please attach screenshots of the Bandicam Recording settings window and Windows Sound settings window.

Thank you.
by Bandicam Company
Mon Mar 02, 2020 10:02 am
Forum: Bandicam - General Discussion
Topic: bandicam freezes when starting a game
Replies: 1
Views: 161

Re: bandicam freezes when starting a game

Hello here4dabitches, Which game are you trying to record? It might be a problem with the graphics driver. First, please uninstall the graphics driver completely. https://www.bandicam.com/faqs/cannot-run/uninstall-graphics-card-driver.png And then, please install the latest version of the graphics d...
by Bandicam Company
Mon Mar 02, 2020 9:57 am
Forum: Bandicam - General Discussion
Topic: Any way to record two desktop audios + mic?
Replies: 1
Views: 159

Re: Any way to record two desktop audios + mic?

Hi ENunn,

We've forwarded your request to the development team.

Thank you very much for your suggestion!
by Bandicam Company
Fri Feb 28, 2020 6:42 pm
Forum: Bandicam - General Discussion
Topic: FPS descent from 400 to 57 during recording
Replies: 1
Views: 231

Re: FPS descent from 400 to 57 during recording

Hello pepsimax, We have tested both the Windows Store version and the Java version of Minecraft, but we were not able to recreate your FPS issue. It might be a problem with the graphics driver. Please uninstall the graphics driver completely. https://www.bandicam.com/faqs/cannot-run/uninstall-graphi...
by Bandicam Company
Thu Feb 27, 2020 7:02 pm
Forum: Bandicam - General Discussion
Topic: Pause recording when computer idle?
Replies: 1
Views: 181

Re: Pause recording when computer idle?

Hello, There is an option to stop recording by silent duration (sec). https://www.bandicam.com/support/settings/general/bandicam-auto-complete-recording2.png However, there is not a function to pause and resume recording by detecting the idle status. If your computer goes to sleep while recording, B...
by Bandicam Company
Wed Feb 26, 2020 10:23 am
Forum: Bandicam - General Discussion
Topic: Is it possible to record WITHOUT audio?
Replies: 1
Views: 177

Re: Is it possible to record WITHOUT audio?

Hello,

You can do it by unchecking the "Record sound" option.
Image

Thank you.
by Bandicam Company
Mon Feb 24, 2020 7:59 pm
Forum: Bandicam - General Discussion
Topic: Screenshot problem
Replies: 22
Views: 2678

Re: Screenshot problem

Hello,

We could reproduce the problem and forwarded it to the development team.

We will let you know when we have fixed this issue.


Thank you for letting us know.

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