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by Bandicam Company
Mon Jun 08, 2020 4:34 pm
Forum: Bandicut - General Discussion
Topic: Spliting Video
Replies: 5
Views: 1192

Re: Spliting Video

Hi davy_yg,

We can't download the files from https://drive.google.com/file/d/1iHdRb9 ... sp=sharing

Could you allow bandicut@bandicam.com to download the video files?
by Bandicam Company
Fri Jun 05, 2020 7:20 pm
Forum: Bandicam - General Discussion
Topic: Audio drift on every 60-120 minute capture.
Replies: 4
Views: 1039

Re: Audio drift on every 60-120 minute capture.

Hello robjim82,

Regarding the audio sync issue, please refer to the following FAQ page.
https://www.bandicam.com/faqs/audio-sync-delay/

Thank you.
by Bandicam Company
Tue Jun 02, 2020 5:01 pm
Forum: Bandicut - General Discussion
Topic: Thumbnails display
Replies: 4
Views: 883

Re: Thumbnails display

We're sorry that we don't have a good solution for this issue.

Just for your information, thumbnails display correctly on Windows 10.
by Bandicam Company
Mon Jun 01, 2020 6:56 pm
Forum: Bandicam - General Discussion
Topic: Bandicam Recording Jittering
Replies: 1
Views: 513

Re: Bandicam Recording Jittering

Hello Avatak, It might be a problem with the graphics driver. Please uninstall the graphics driver completely. https://www.bandicam.com/faqs/cannot-run/uninstall-graphics-card-driver.png And then, please install the latest version of the graphics driver and try recording again. Also, please follow t...
by Bandicam Company
Mon Jun 01, 2020 6:44 pm
Forum: Bandicam - General Discussion
Topic: Completely Hidden - Running In Background
Replies: 10
Views: 1594

Re: Completely Hidden - Running In Background

Hello Duke_Hazzard,

We have forwarded your request to our development team.

Thank you.
by Bandicam Company
Mon Jun 01, 2020 6:16 pm
Forum: Bandicam - General Discussion
Topic: Max Payne 3 video capture problem
Replies: 7
Views: 7927

Re: Max Payne 3 video capture problem

Hello Utokak,

We are sorry but we are not quite sure what you are asking. Could you be specific?

Thank you.
by Bandicam Company
Mon Jun 01, 2020 3:17 pm
Forum: Bandicut - General Discussion
Topic: Thumbnails display
Replies: 4
Views: 883

Re: Thumbnails display

Hello, "The length of time attribute completely disappeared." We're not sure what you mean. If you have a problem with Bandicut, please send a link to the original video files to bandicut@bandicam.com < Free storage services > Google Drive (15GB): https://drive.google.com Onedrive (10GB): ...
by Bandicam Company
Mon Jun 01, 2020 3:13 pm
Forum: Bandicut - General Discussion
Topic: Spliting Video
Replies: 5
Views: 1192

Re: Spliting Video

Hello davy_yg, 1. Please check the "Always cut/merge by keyframe in High-speed mode" option and try again. If you still have the problem, please use the [Encoding mode] of Bandicut. If you send a link to the original video files to help@bandicam.com, we will offer a detailed explanation. <...
by Bandicam Company
Fri May 29, 2020 10:26 am
Forum: Bandicam - General Discussion
Topic: Bandicam on Chromebook?
Replies: 1
Views: 498

Re: Bandicam on Chromebook?

Hello Fitenipa,

We are afraid that Bandicam does not support Chrome OS.

Thank you.
by Bandicam Company
Thu May 28, 2020 6:37 pm
Forum: Bandicam - General Discussion
Topic: Failed To Initialize Error
Replies: 1
Views: 291

Re: Failed To Initialize Error

Hello PhillipE303, Did you get the "Failed to initialize codec" error? If so, it might be a problem with the graphics driver. Please uninstall the graphics driver completely. https://www.bandicam.com/faqs/cannot-run/uninstall-graphics-card-driver.png And then, please install the latest ver...
by Bandicam Company
Thu May 28, 2020 6:33 pm
Forum: Bandicam - General Discussion
Topic: Bandicam Registration
Replies: 5
Views: 3233

Re: Bandicam Registration

Hello orlahirish,

Please refer to the ”3. License Management” on the following page.
https://www.bandicam.com/faqs/bandicam_ ... on_policy/
If you format your computer or your computer is broken, you can re-use/transfer the license.


Thank you.
by Bandicam Company
Tue May 26, 2020 12:08 pm
Forum: Bandicam - General Discussion
Topic: Uneven audio levels?
Replies: 1
Views: 293

Re: Uneven audio levels?

Hello,

Please check "Do nothing" under the "Communications" tab in Windows.
Image

Thank you.
by Bandicam Company
Tue May 26, 2020 11:44 am
Forum: Bandicam - General Discussion
Topic: Ctrl Alt Delete stops video recording
Replies: 3
Views: 442

Re: Ctrl Alt Delete stops video recording

Hello richardowens,

Please attach the screenshot of the error message.

Thank you.
by Bandicam Company
Mon May 25, 2020 5:59 pm
Forum: Bandicam - General Discussion
Topic: Ctrl Alt Delete stops video recording
Replies: 3
Views: 442

Re: Ctrl Alt Delete stops video recording

Hello Sheela,

Please attach the screenshot of the error message.

Thank you.
by Bandicam Company
Mon May 25, 2020 5:54 pm
Forum: Bandicam - General Discussion
Topic: video with me deletion from server
Replies: 5
Views: 3095

Re: video with me deletion from server

Hello jookie,

We are sorry but we are not quite sure what you are asking. Could you be specific?

Thank you.
by Bandicam Company
Mon May 25, 2020 5:50 pm
Forum: Bandicam - General Discussion
Topic: Bandicam 4.5.4 download registration?
Replies: 1
Views: 316

Re: Bandicam 4.5.4 download registration?

Hello Rover, What kind of audio issues do you have? Please refer to the following FAQ, first. https://www.bandicam.com/faqs/multiple_sound_recording/ If you still have the same issue, please attach screenshots of the Bandicam Recording settings window and Windows Sound settings window. Regarding the...
by Bandicam Company
Sat May 23, 2020 12:43 am
Forum: Bandicut - General Discussion
Topic: Sound is lost when video is cut from the beginning
Replies: 5
Views: 757

Re: Sound is lost when video is cut from the beginning

We will release a fixed version in 2 weeks.

We're sorry for the inconvenience.
by Bandicam Company
Fri May 22, 2020 11:27 am
Forum: Bandicam - General Discussion
Topic: Volume when i record
Replies: 1
Views: 312

Re: Volume when i record

Hello,

Please check "Do nothing" under the "Communications" tab in Windows.
Image

Thank you.
by Bandicam Company
Thu May 21, 2020 6:42 pm
Forum: Bandicut - General Discussion
Topic: Sound is lost when video is cut from the beginning
Replies: 5
Views: 757

Re: Sound is lost when video is cut from the beginning

Please try Bandicut 3.1.4 from https://www.filehorse.com/download-band ... -versions/

Do you have the same issue with Bandicut 3.1.4?

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