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by Bandicam Company
Sat May 28, 2011 3:32 pm
Forum: Bandicam - General Discussion
Topic: Bandicam sound problem!
Replies: 10
Views: 22573

Re: Bandicam sound problem!

Hello, You don't have to use the secondary sound device to make the commenatry video. The secondary sound device is used for a special purpose - such as Skype recording. However, as you mentioned, it's annoying when Bandicam user is using the secondary auido device. So sooner or later, we will make ...
by Bandicam Company
Sat May 28, 2011 2:37 pm
Forum: Bandicam - General Discussion
Topic: Black Screen Problem Unresolved
Replies: 6
Views: 11088

Re: Black Screen Problem Unresolved

Hello,

We've recorded the Kinemorphic Screen Saver without any problems.

Please record the target in full screen mode.
- Full screen recording manual:
http://www.bandicam.com/product/how_to_ ... op_screen/

Best Regards,
Zun
by Bandicam Company
Fri May 27, 2011 11:44 am
Forum: Bandicam - General Discussion
Topic: Bandicam sound problem!
Replies: 10
Views: 22573

Re: Bandicam sound problem!

Hello,

I think that you have created a video with two audio tracks using Secondary sound device.
Youtube does not support two different audio tracks.
Therefor, You should mix audio tracks using sony vegas or any program like that before uploading to Youtube.

Best Regards,
Bandisoft
by Bandicam Company
Fri May 27, 2011 11:20 am
Forum: Bandicam - General Discussion
Topic: Youtube cannot convert video with Bandicam MPEG-1
Replies: 4
Views: 7682

Re: Youtube cannot convert video with Bandicam MPEG-1

Hello,

Sorry for your convenience.

We tried to upload video to YouTube with same setting.
But we cannot reproduce this problem on our side.
If you send your video created with Bandicam, we'll try it again.

Best Regards,
Bandisoft
by Bandicam Company
Thu May 26, 2011 3:34 pm
Forum: Bandicam - General Discussion
Topic: Audio not working
Replies: 3
Views: 7097

Re: Audio not working

Hello,

When editing in Sony Vegas, you should set the audio codec to PCM.
MPEG-1 L2 does not work in Vegas.

Best Regards,
Bandicam
by Bandicam Company
Thu May 26, 2011 9:06 am
Forum: Bandicam - General Discussion
Topic: Youtube cannot convert video with Bandicam MPEG-1
Replies: 4
Views: 7682

Re: Youtube cannot convert video with Bandicam MPEG-1

Hello,

I think that you are recording with Secondary sound device.
Unfortunately, YouTube does not support the secondary sound device.

To use a microphone to record, see the link below.
https://www.bandicam.com/faqs/how_to_re ... icrophone/

Best Regards,
Bandicam
by Bandicam Company
Thu May 26, 2011 8:55 am
Forum: Bandicam - General Discussion
Topic: Audio not working
Replies: 3
Views: 7097

Re: Audio not working

Hello,

If you use Windows 7, change the sound device of Bandicam.
See http://www.bandicam.com/faqs/no_sound_r ... x_problem/

Best Regards,
Bandicam
by Bandicam Company
Tue May 24, 2011 8:27 am
Forum: Bandicam - General Discussion
Topic: Feature request/suggestion
Replies: 1
Views: 3334

Re: Feature request/suggestion

Hello,

We will discuss your idea with Bandicam team.
Thank you for sending the good suggestion.

Best Regards,
Bandicam
by Bandicam Company
Mon May 23, 2011 7:06 am
Forum: Bandicam - General Discussion
Topic: I CAN'T record any games with Bandicam
Replies: 10
Views: 12561

Re: I CAN'T record any games with Bandicam

Hello, * FPS/Recording problem 1. Start Bandicam before the target (game) 2. If you still have the problem, reinstall DirectX driver 3. If you still have the problem, use 'Retangle on a screen' capture mode. * Bandicam setup files from appearing 3 times => Setup files?? It's an unusual situation, it...
by Bandicam Company
Mon May 23, 2011 6:42 am
Forum: Bandicam - General Discussion
Topic: GUI disappears when recording
Replies: 2
Views: 4714

Re: GUI disappears when recording

Good on you!!

Have a pleasant recording :)
by Bandicam Company
Tue May 17, 2011 12:41 pm
Forum: Bandicam - General Discussion
Topic: Video gets choppy
Replies: 4
Views: 4519

Re: Video gets choppy

Hello,

We had checked your example video.
It's really choppy video. But we could not reproduce this problem.
We think that this problem occurs intermittently, because of system lag.

We will try to reproduce again.
Please let us know if the same problem occur again.

Best Regards,
Bandicam
by Bandicam Company
Sun May 15, 2011 1:38 pm
Forum: Bandicam - General Discussion
Topic: Backup Registration
Replies: 6
Views: 6230

Re: Backup Registration

Hello, We recommend that a user re-install Bandicam, and put the serial information again. However, since you're the giveaway version user, you can't do that. You can only restore the default video setting. Click the 'Presets' button under the Video tab of Bandicam, and then choose 'Default' option....
by Bandicam Company
Sat May 14, 2011 8:26 am
Forum: Bandicam - General Discussion
Topic: Backup Registration
Replies: 6
Views: 6230

Re: Backup Registration

Hello,

Sorry to tell you this, but you can't reinstall or upgrade the giveaway version of Bandicam.

Once you have purchased Bandicam, you can use it permanently.

Thank you for using Bandicam

Best Regards,
Bandicam
by Bandicam Company
Fri May 13, 2011 6:07 pm
Forum: Bandicam - General Discussion
Topic: Bandicam on Windows 7 x64
Replies: 1
Views: 4736

Re: Bandicam on Windows 7 x64

Hello n0+4c|u3,

Sorry for your inconvenience.
Bandicam blocks "sleep mode" when you're recording, but it also blocks when you're not recording.
This problem is our fault (bug), so we will fix it.

Thank you for letting us know about this.

Best Regards,
Bandicam
by Bandicam Company
Thu May 12, 2011 11:33 pm
Forum: Bandicam - General Discussion
Topic: Unable to Register
Replies: 1
Views: 3865

Re: Unable to Register

Hello Aaron, It might be a problem with the system clock, Internet delay or a firewall. 1. Set your system clock correctly (Recommended). If your computer's clock is set incorrectly, it can happen. Please set your system clock correctly (http://www.bandicam.com/img/forum/check-date-time.png) 2. Try ...
by Bandicam Company
Thu May 12, 2011 10:20 am
Forum: Bandicam - General Discussion
Topic: Giveawayoftheday registration failure in win 7 - 64
Replies: 1
Views: 4748

Re: Giveawayoftheday registration failure in win 7 - 64

Hello Albin, This is Zun from Bandisoft. We think there was a connection problem between your computer and the registration server. The reason for the problem could be a firewall, Vaccine program, Internet line, Router, and etc. The event was closed, but you can use Bandicam for 10 minutes.... If yo...
by Bandicam Company
Wed May 11, 2011 7:54 pm
Forum: Bandicam - General Discussion
Topic: internal sound recording
Replies: 4
Views: 6706

Re: internal sound recording

Hello FreeMaverix, The reason for the black screen of Windows Media player is the "video acceleration function (Overlay output)". Start Bandicam before the Window Media player, Bandicam will shut off the "video acceleration function (Overlay output)" when recording. see http://ww...
by Bandicam Company
Wed May 11, 2011 5:57 pm
Forum: Latest News And Updates
Topic: Bandicam updated - Version: 1.7.0 (04/29/2011)
Replies: 3
Views: 11966

Re: Bandicam updated (1.7.0) - 2011/04/29

Hello leebigh, Once you purchased, you can use it permanently. However, if you download the Bandicam from Giveaway of the Day, you shouldn't update the program. You can lose your registration information. * Terms and conditions of Giveaway of the Day 1) No free technical support 2) No free upgrades ...
by Bandicam Company
Wed May 11, 2011 12:46 pm
Forum: Bandicam - General Discussion
Topic: internal sound recording
Replies: 4
Views: 6706

Re: internal sound recording

Thank you Psyoletic,

See the FAQ to solve the sound problem.
http://www.bandicam.com/faqs/no_sound_r ... x_problem/
by Bandicam Company
Mon May 09, 2011 5:10 pm
Forum: Bandicam - General Discussion
Topic: How old is Banicam?
Replies: 3
Views: 8622

Re: How old is Banicam?

Hello riot186, We launched Bandicam on April 23, 2009 in the Asia market. And we released Bandicam globally earlier this year. For more information, see the below link - Bandicam press release: https://forum.bandicam.com/viewtopic.php?f=8&t=47 - Bandicam version history: http://www.bandicam.com/...

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