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by Bandicam Company
Mon Oct 15, 2018 12:29 pm
Forum: Bandicam - General Discussion
Topic: Bandicam and Rocksmith 2014
Replies: 1
Views: 322

Re: Bandicam and Rocksmith 2014

Hello! We could record Rocksmith 2014 in Bandicam 1.9.4 (https://www.bandicam.com/downloads/BDCAMSETUP_ENG.EXE.php?target=old) when we chose a specific sound device. We've forwarded this issue to the development team. We will let you know when we find a good solution for this issue. Thank you very m...
by Bandicam Company
Mon Oct 15, 2018 12:09 pm
Forum: Bandicam - General Discussion
Topic: Are there ways to somehow recover the damaged video file?
Replies: 1
Views: 264

Re: Are there ways to somehow recover the damaged video file?

Hello ll1k4,

You can try Bandifix if your output type is .AVI, but unfortunately we cannot solve the problem for broken .MP4 files at this moment.
We will try to find the solution for your issue in the future.

Thank you.
by Bandicam Company
Mon Oct 15, 2018 12:07 pm
Forum: Bandicam - General Discussion
Topic: Recording with RTX 2080
Replies: 1
Views: 509

Re: Recording with RTX 2080

Hello bogart69, Please uninstall Bandicam and install the latest version of Bandicam and the graphics card driver. If you still have the same issue, please uncheck "Use enhanced capture method (faster, Windows 8 or above)" (No. 4) and try recording again. https://www.bandicam.com/support/s...
by Bandicam Company
Mon Oct 15, 2018 10:03 am
Forum: Bandicam - General Discussion
Topic: English version but can't get the licensing due to korean version!
Replies: 1
Views: 203

Re: English version but can't get the licensing due to korean version!

Hello,

We've just sent the new serial key to your email address.

Thank you!
by Bandicam Company
Thu Oct 11, 2018 3:05 pm
Forum: Bandicam - General Discussion
Topic: "You can no longer edit or delete that post" [Forum]
Replies: 5
Views: 467

Re: "You can no longer edit or delete that post" [Forum]

Hello, Thank you for getting back to us again. We've confirmed the issue where the edit and remove icons disappear 1 minute after the user's post. It was originally designed to prevent spam posts. Now we've extended this time limit to 7 days. You can edit or delete your post within 7 days from the f...
by Bandicam Company
Thu Oct 11, 2018 10:39 am
Forum: Bandicam - General Discussion
Topic: Failed to creat file
Replies: 2
Views: 280

Re: Failed to creat file

Hello,

Please refer to the following page to solve the issue.

https://www.bandicam.com/faqs/failed-to-create-file/

Thank you.
by Bandicam Company
Thu Oct 11, 2018 10:36 am
Forum: Bandicam - General Discussion
Topic: forza horizon 4 crashes
Replies: 1
Views: 295

Re: forza horizon 4 crashes

Hello, It might be a problem with the game. The game automatically changes the video resolution when it starts. "FH4 KNOWN ISSUES [UPDATED: OCTOBER 1ST, 2018: 5:33 PM PT" by FORZA TOTAL. "Running with an Overlay or On Screen Display via MSI Afterburner, RivaTuner or EVGA Precision XOC...
by Bandicam Company
Tue Oct 09, 2018 7:11 pm
Forum: Bandicam - General Discussion
Topic: "You can no longer edit or delete that post" [Forum]
Replies: 5
Views: 467

Re: "You can no longer edit or delete that post" [Forum]

Hello,

Actually it should work.
Don't you see a pencil and trash icons on the top or the bottom of your posts?
We've confirmed the icons are active and there's no problem to edit or delete the posts with not only an administrator account but also a user account.

Thank you.
by Bandicam Company
Mon Oct 08, 2018 2:01 pm
Forum: Bandicam - General Discussion
Topic: Forza Horizon 4 crash when Bandicam is loaded
Replies: 4
Views: 522

Re: Forza Horizon 4 crash when Bandicam is loaded

Hello, It might be a problem with the game. The game automatically changes the video resolution when it starts. "FH4 KNOWN ISSUES [UPDATED: OCTOBER 1ST, 2018: 5:33 PM PT" by FORZA TOTAL. "Running with an Overlay or On Screen Display via MSI Afterburner, RivaTuner or EVGA Precision XOC...
by Bandicam Company
Mon Oct 08, 2018 1:54 pm
Forum: Bandicam - General Discussion
Topic: [Suggestion] Recording Buffer / Loop
Replies: 18
Views: 9995

Re: [Suggestion] Recording Buffer / Loop

This function is marked as low priority.

Every time we get this question, we have no idea what to say.
We will forward your request to the development team again.

We're sorry that we couldn't give you the answer you wished for.
by Bandicam Company
Mon Oct 08, 2018 12:12 pm
Forum: Bandicam - General Discussion
Topic: 4K Recording Help
Replies: 5
Views: 577

Re: 4K Recording Help

Hello, It might be a problem with the game. The game automatically changes the video resolution when it starts. "FH4 KNOWN ISSUES [UPDATED: OCTOBER 1ST, 2018: 5:33 PM PT" by FORZA TOTAL. "Running with an Overlay or On Screen Display via MSI Afterburner, RivaTuner or EVGA Precision XOC...
by Bandicam Company
Fri Oct 05, 2018 9:39 am
Forum: Bandicam - General Discussion
Topic: PC Blackbox Recorder, Auto Computer Screen Recording
Replies: 2
Views: 363

Re: PC Blackbox Recorder, Auto Computer Screen Recording

Hello,

Please refer to the following pages!

PC Blackbox
https://www.bandicam.com/support/tips/pc-blackbox/

"How to start recording automatically with Windows Task Scheduler".
https://www.bandicam.com/support/tips/timer-recording/

Thank you.
by Bandicam Company
Tue Oct 02, 2018 5:03 pm
Forum: Bandicam - General Discussion
Topic: Q about photo taking but having a button to photo groups.
Replies: 5
Views: 480

Re: Q about photo taking but having a button to photo groups.

Hello vwtobuick, Thank you for your feedback. We don't have a plan for the file naming function you've suggested at this moment. However, some improvement for the current file naming settings might be considered in the future. We are sorry that we couldn't give you the answer you wished for. Thank y...
by Bandicam Company
Tue Oct 02, 2018 2:34 pm
Forum: Bandicam - General Discussion
Topic: 4K Recording Help
Replies: 5
Views: 577

Re: 4K Recording Help

Hello JohnEboy82,

Thank you for getting back to us.
We look forward to your update.

Thank you.
by Bandicam Company
Tue Oct 02, 2018 9:54 am
Forum: Bandicam - General Discussion
Topic: 4K Recording Help
Replies: 5
Views: 577

Re: 4K Recording Help

Hello JohnEboy82,

For further investigation, please let us know if you have the game detecting issue with Forza Horizon 4 Demo version.

Thank you.
by Bandicam Company
Mon Oct 01, 2018 6:17 pm
Forum: Bandicam - General Discussion
Topic: Q about photo taking but having a button to photo groups.
Replies: 5
Views: 480

Re: Q about photo taking but having a button to photo groups.

Hello vwtobuick, We are sorry but we have difficulty understanding your suggestion. Please try the below settings. 1. Open the Advanced options window and go to the Output tab. 2. Select "Custom Prefix" at the File naming settings area and input "Moon capture". 3. Select "Se...
by Bandicam Company
Mon Oct 01, 2018 6:02 pm
Forum: Bandicam - General Discussion
Topic: Update to 4.2...
Replies: 1
Views: 291

Re: Update to 4.2...

Hello Vanquish081,

Please uninstall Bandicam and install the latest version of Bandicam and register again with your license key and your email address.
After doing that, please try recording again.

Thank you.
by Bandicam Company
Mon Oct 01, 2018 5:59 pm
Forum: Bandicam - General Discussion
Topic: Pictures Not Saving?
Replies: 7
Views: 5821

Re: Pictures Not Saving?

Hello Wawawawaw2112,

Which recording mode do you use?
Please try copying it to the clipboard with Ctrl+C or Ctrl+Alt+C on the target screen and pasting it into Word, Excel, or Paint with Ctrl+V.
Please let us know if it works.

Thank you.
by Bandicam Company
Sun Sep 30, 2018 8:29 pm
Forum: Bandicam - General Discussion
Topic: Registration Code won't work
Replies: 1
Views: 276

Re: Registration Code won't work

Hello,

You purchased the Bandicam + Bandicut package and received the Bandicam and Bandicut serial keys.

You must enter the Bandicam serial key in Bandicam and enter the Bandicut serial key in Bandicut.

If you still have the problem, please email us at bandicam@bandicam.com
by Bandicam Company
Fri Sep 28, 2018 11:12 am
Forum: Bandicam - General Discussion
Topic: Bandicam is not recording my gameplay... help?
Replies: 3
Views: 1048

Re: Bandicam is not recording my gameplay... help?

Hello,

We will post an announcement here as soon as the issue has been fixed.

Thank you.

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