jackyjoy123
Posts: 1
Joined: Sat Nov 21, 2020 9:35 pm

Bandicam crashing with my new microphone?..

Sat Nov 21, 2020 9:36 pm

Hello,

I have recently bought a combination microphone headphones headset (Logitech H360 USB headset) for around £40. To my dismay however I have found that when I try to use this while recording with Bandicam it crashes and I can't record. I select it as the primary sound recording device in the Bandicam menus and it is recognised by Bandicam there but then when I actually press the F12 button to record while playing a game things crash and I get an error box which I can't progress from. Originally I was trying to record with Minecraft and the error box said something about Binary Java.

I wasn't sure if it was just Minecraft that the mictrophone was having trouble with as opposed to Bandicam itself so as a test I tried to record Solitaire and Minesweep using Bandicam and the new Logitech mic headset. Much like with Minecraft though this crashed as well so I'm thinking it must be Bandicam and the new mic that are clashing and thus causing the crash? Any ideas as to why my new Logitech H360 USB headset is causing Bandicam to crash?

I should point out as well that when I hooked up my older cheaper microphone to the PC and tried to record with that using Bandicam things were fine again so it just seems to be the new microphone that Bandicam doesn't like.

thanks
jackyjoy

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Bandicam Company
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Re: Bandicam crashing with my new microphone?..

Tue Nov 24, 2020 10:24 am

Hello jackyjoy123,

Could you please attach the screenshot of the Sound tab of Bandicam?
We look forward to your reply.

Thank you.

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