punxtr
Posts: 5
Joined: Wed Jun 06, 2012 12:32 pm

Black Box around mouse pointer

Fri Nov 23, 2012 11:51 am

Hello, each time I record in a box for a game, a black box appears ontop of the mouse pointer. Disabling the mouse pointer output rids me of both the black box and the pointer. I would like to keep only the pointer. I am willing to post video of this annoying box :P

Edit--I should also mention that I do not see this black box while I play, only once I review the video recorded.

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Bandicam Company
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Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Black Box around mouse pointer

Fri Nov 23, 2012 2:43 pm

Hi punxtr,

What is your recording target? game title?

Could you post a screenshot or send a short video clip to bandicam@bandisoft.com?

punxtr
Posts: 5
Joined: Wed Jun 06, 2012 12:32 pm

Re: Black Box around mouse pointer

Fri Nov 23, 2012 2:49 pm

It is a 640x480 box centered on my display. I'm attempting to record a playthrough of Riven by Cyan Worlds. I noticed that taking a snapshot yielded the same result as recording video. I will post it here.

http://i49.tinypic.com/etfa74.png
http://i50.tinypic.com/18225c.png

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Bandicam Company
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Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Black Box around mouse pointer

Fri Nov 23, 2012 7:41 pm

We will try the game and fix the bug.

Thank you very much for the screenshot.

punxtr
Posts: 5
Joined: Wed Jun 06, 2012 12:32 pm

Re: Black Box around mouse pointer

Mon Nov 26, 2012 1:44 pm

For your information; I set up a different OS using VirtualBox, installed the game, and recorded the VirtualBox window with mouse integration turned off. I did this to see if it was the fact that my Windows mouse cursor was conflicting with the mouse cursor built into the game. I believe that is the case, because with mouse integration turned off the recording did not have the black box around it. I can upload a short video of it to you if you wish.

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