Can't record game sound.

[Criticalt3]

It's recording my microphone, but not the game sounds. I've tried everything, and yes I have my headphones as the default device in Windows sound. I have a headset, but it used to work fine. One day it just stopped, and I'm not sure why. All I have is Primary sound device, the secondary is disabled. I've tried a combination of both with no avail.

Thanks for any help.

[Criticalt3]

Okay, I just downgraded Bandicam to 1.6.1.113, an old install I had from when I bought it, and this version works fine... The new one however, does not. Any idea why?

[Criticalt3]

Sigh, seems like that only worked once, for some reason... It's now recording only mic, again. I have not changed any settings. I reinstalled and it's still recording only mic again.

[Bandicam Company]

Hello,

If you use Windows XP, check the Stereo Mix device.

If you use Windows 7/Vista, set the Speakers as default device

See https://www.bandicam.com/faqs/no_sound_ ... x_problem/

[Criticalt3]

Hello,

If you use Windows XP, check the Stereo Mix device.

If you use Windows 7/Vista, set the Speakers as default device

See https://www.bandicam.com/faqs/no_sound_ ... x_problem/

As stated in the original post, I already did that.
I use Windows 7.

[Bandicam Company]

I think you only set Microphone in Primary Sound Device.

To record computer sound in Windows 7, set "Win7 Sound (WASAPI)" in Primary sound Device (and "Microphone" in secondary Sound Device.

[gordoxgrey]

Hi I'm also having the same problem, Im using Windows 7, i set to record from Win 7 sound (WASAPI) but it still doesn't work, I hear sound at the beginning, but it sounds like its been compressed right at the start, like all of my game sound is played in the first 4-5seconds of the video?

[Bandicam Company]

Hello gordoxgrey,

This is Zun from Bandicam.

1. Could you send the recorded video?
You may send the file through the storage service below:
- Dropbox (2GB~): http://www.dropbox.com/
- The free account can upload up to 2GB or higher. (Files uploaded to Dropbox via the desktop application have no file size limit.)


2. See the attached image

win7-stereomix-settings.jpg (98.35 KiB) Viewed 20609 times

1) Click Settings button under the Video tab of Bandicam
2) Click Settings button under the Sound tab
3) Enable Stereo Mix under the Recording tab of Windows
4) Select "Stereo Mix" in Primary Sound Device
5) Select "Disable" in Secondary Sound Device
=> Record again, and tell me your results.

Best Regards,
Zun

[gordoxgrey]

Hi Zun
Ok here is the link to the video below.

http://www.filesonic.com/file/261039870 ... d_test.avi

Also I don't have Stereo Mix, so i don't have that option.
I have included my Playback and Recording devices in the attachments.

[gordoxgrey]

Wait ive played it back again and its working fine now?
Thats strange?
Im just going to try another test to make sure