sound out of sync

[lorgman22]

hey everyone
when i record with bandicam, everything runs normally, theres almost no lag (its very tiny amount so i can live with that) but when i watch it after i recorded it, the sound is ahead of the video. help plz

[hercdriver]

Concur with lorgman22's comments. I just purchased the latest version of Bandicam this morning. I noticed the sound being ahead of the video for almost anything I record.

What is the fix for this ?

[lorgman22]

oh btw if it helps im using windows 7 and im using the free version. And i think the problem is caused by the video starting very slowly...is that possible?

[Bandicam Company]

Hello,

1. It can be a video/media player's problem.
- Try VLC player: http://www.videolan.org/vlc/

2. You may convert the recorded video to make the video small.

3. If you think it is a Bandicam problem, please send the video file at bandicam@bandisoft.com
We will check your video file, and give you an another solution.
You may send the video file through the storage service below:
- Dropbox (2GB~): http://www.dropbox.com/
- The free account can upload up to 2GB or higher. (Files uploaded to Dropbox via the desktop application have no file size limit.)

[lorgman22]

Ty, i downloaded the VLC media player and the sound is now running sync with the vid. thank you very much!

[hercdriver]

The Video Lan (VLC) Player player is a good fix. Sound and video are now in synch.
Thank you for your help!