gordoxgrey
Posts: 16
Joined: Mon Oct 17, 2011 10:26 am

Bandicam not saving to output folder

Fri Nov 25, 2011 6:16 pm

Alright I've been using bandicam for a while now no problems, but today, for some reason it is not saving to the output folder like its supposed to. its keeps saving to my C drive, and I don't want it to.
I've tried un-installing and reinstalling bandicam, restarted the computer but it doesn't change anything.

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Bandicam Company
Site Admin
Posts: 6932
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam not saving to output folder

Fri Nov 25, 2011 6:31 pm

Hello,

If you click [...] button, you can change the saving folder.
general-tab.jpg
general-tab.jpg (110.68 KiB) Viewed 8615 times
1. Could you show your General tab of Bandicam like the above image?

2. Do you want to save your files into the USB drive or something special drive?

gordoxgrey
Posts: 16
Joined: Mon Oct 17, 2011 10:26 am

Re: Bandicam not saving to output folder

Fri Nov 25, 2011 6:45 pm

I know where I am able to save the file, the layout is the same as yours, when I set the folder where I want it to save, it shows the folder and space (External HD), but after i'm recording it saves to my C drive, doesn't matter where i set the output location

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Bandicam Company
Site Admin
Posts: 6932
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam not saving to output folder

Fri Nov 25, 2011 7:02 pm

Hi,

Please try the latest version of Bandicam (1.7.5)
http://www.bandicam.com/downloads/
<= Bandicam had a saving bug, and we fixed it.

If you still can't save the files into your external HD, please check your external HD can be written.
If you still can't save the files, please tell me the model name of the external HD

gordoxgrey
Posts: 16
Joined: Mon Oct 17, 2011 10:26 am

Re: Bandicam not saving to output folder

Fri Nov 25, 2011 7:21 pm

Its working now, thank you very much for the help.
Bandicam is still the best screen recorder in my opinion :) keep up the great work.
Thank you again for the help.

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