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Issue with Game Freezing While Recording with Bandicam

Posted: Sun May 17, 2015 7:14 am
by enigmalegacy
So I was recording a clip with Bandicam, and my game decides to stop responding. I went over to Bandicam and tried to stop the recording, and it stated that there was no longer any communcation between the game and Bandicam, and if I would like to do a compulsory cease recording, so I selected yes. And now, I get this message when i try to open up the file:

Image

I'm worried that the file may be corrupt. Is there any way to salvage the footage?

Thanks in advance!

Re: Issue with Game Freezing While Recording with Bandicam

Posted: Mon May 18, 2015 8:04 am
by Dfactor
If your container of choice is .AVI then you can restore ~70%+ of the footage.
In the root folder of Bandicam there's bdfix.exe. Use it.
It will reconstruct the .AVI file until the corrupted part.

Re: Issue with Game Freezing While Recording with Bandicam

Posted: Mon May 18, 2015 9:11 am
by enigmalegacy
@Dfactor Unfortunately, my container is a .mp4, is there a way to utilize the bdfix.exe with the mp4?

Re: Issue with Game Freezing While Recording with Bandicam

Posted: Mon May 18, 2015 10:44 am
by xellon
enigmalegacy wrote:@Dfactor Unfortunately, my container is a .mp4, is there a way to utilize the bdfix.exe with the mp4?


Don't believe so :(

Bandicam (or any recording software) can freeze up due to drivers not being updated. Make sure you are using the latest driver version for your computer's graphics card. IF you find any errors, search google for ways to completely remove your graphics drivers (registry and everything) and do a clean install.


If that doesn't work, try to remove unnecessary programs from running. This is easy, simply go to start and search for msconfig and run it. Click selective, then go to services tab, check the "hide all microsoft services then disable everything you don't need (you can disable them all if you like). Do the same for startup tab.

Re: Issue with Game Freezing While Recording with Bandicam

Posted: Mon May 18, 2015 1:17 pm
by Bandicam Company
Hello!

Play the broken video file through VLC media player.

If you can play the broken AVI file with VLC media player, please re-record the video file (while it is playing) through Bandicam.


Related FAQ
http://www.bandicam.com/support/configu ... _software/