HomePolecat96
Posts: 1
Joined: Sun Jun 07, 2015 2:40 am

Recorded files not working. Please help.

Sun Jun 07, 2015 2:48 am

I have used bandicam fine for almost a year. This started happening today. Every time I record, when I go to my files to watch it back I get this error (see the attached image) It is only with recording, screenshots work fine, I used bandicam to capture the error message. I am computer stupid so any help would be great.
Attachments
bandicam 2015-06-06 12-42-52-278.jpg
this is what pops up when i try to do anything with the file
bandicam 2015-06-06 12-42-52-278.jpg (28.76 KiB) Viewed 1628 times

jmqm
Posts: 10
Joined: Sun Apr 19, 2015 12:26 am

Re: Recorded files not working. Please help.

Sun Jun 07, 2015 3:19 am

Does your Bandicam start as administrator?
Go to the install directory and open up bdfix, select the file and see what happens.

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Bandicam Company
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Posts: 6387
Joined: Mon Dec 20, 2010 12:19 pm

Re: Recorded files not working. Please help.

Mon Jun 08, 2015 4:29 pm

Hello!

Please send a short video clip to bandicam@bandisoft.com

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