hej
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Bandicam + Windows 10 + Windows 10 AMD driver = crash

Fri Jul 10, 2015 1:21 am

Hey I know its tech preview so I'm just reporting:

Bandicam was working fine with AMD Encoding and the 15.2 driver on my win10 x64 machine

However, yesterday AMD released Catalyst 15.7 and every time I switch to AMD AP Encoding or try to open an external codec Bandicam crashes.

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Bandicam Company
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Re: Bandicam + Windows 10 + Windows 10 AMD driver = crash

Fri Jul 10, 2015 3:47 pm

Hello!

We could reproduce the problem you mentioned in Windows 7, 8.1 and 10.
However, we can't fix this issue because it's the bug of the AMD driver.
(Almost all programs which are using AMD APP have the same problem.)

Only the AMD developer can solve this issue.

Please download previous AMD drivers until they fix the bug.

hej
Posts: 35
Joined: Tue Dec 23, 2014 2:06 pm

Re: Bandicam + Windows 10 + Windows 10 AMD driver = crash

Mon Jul 13, 2015 10:32 am

Ok thank you for the reply and I am happy you could reproduce it.

I will use Raptr in the meantime, they are able to use AMD App encoding. Hopefully this is sorted out before actual Windows 10 release.

Xiphan
Posts: 9
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Re: Bandicam + Windows 10 + Windows 10 AMD driver = crash

Mon Jul 13, 2015 5:20 pm

I submitted a report here. Hopefully that will help.

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Bandicam Company
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Re: Bandicam + Windows 10 + Windows 10 AMD driver = crash

Mon Jul 20, 2015 5:41 pm

Hello!

The latest AMD graphics driver has a compatibility issue with Bandicam.

Please use the previous AMD graphics card driver until we release the fixed version.

We will try to release the fixed version as soon as possible.


For more information, please visit viewtopic.php?f=10&t=3737


Best regards,
The Bandicam Team

astrix_au
Posts: 44
Joined: Sat Oct 25, 2014 1:19 am

Re: Bandicam + Windows 10 + Windows 10 AMD driver = crash

Mon Jul 20, 2015 9:30 pm

Raptr broke too but they patch it the next day, so have other companies going by AMD forums so you guys should make sure something wasn't changed in the driver. It's a WHQL driver.

Below is from the AMD forums that someone posted.

"Currently, the issue has already been solved by some software developers(PlayClaw, Mirillis Action)."

You guys should test every new driver from AMD especially WHQL, since they have brand new hardware out like the FuryX.
Last edited by astrix_au on Tue Jul 21, 2015 6:22 pm, edited 1 time in total.

the9quad
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Re: Bandicam + Windows 10 + Windows 10 AMD driver = crash

Tue Jul 21, 2015 8:43 am

To be fair, Astirx AMD kind of surprise pulled support for OVE. Although OVE had been deprecated for quite some time, it caught everyone by surprise. So give Bandicam a little time to get it fixed. Heck it caught AMD's own Raptr (gaming evolved) by surprise.

astrix_au
Posts: 44
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Re: Bandicam + Windows 10 + Windows 10 AMD driver = crash

Tue Jul 21, 2015 6:20 pm

Yeah fair enough, but are they going to stick with it's not our bug? I use Raptr for AMD VCE it's amazing but I wanted to try out Bandicam on 15.7. One of the reason I went back to Bandicam was for 1440p Motion JPEG recording but thought I'd try Bandicam's VCE as technically you can have higher than 50Mbps so the quality might be better than Raptr.

Raptr is so fast it would be hard to beat it in speed then quality. Speed is the most important, there can't be any lag especially on twitch gaming like BF4. Raptr from 4.1 has improved a lot, still waiting for a shadow play feature from Bandicam.

I would love to record 1080p 60fps with 75-100Mbps, 50Mbps is fine but it can't be at the cost of speed and performance.

the9quad
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Re: Bandicam + Windows 10 + Windows 10 AMD driver = crash

Wed Jul 22, 2015 10:44 am

They aren't sticking with it's not our bug. They know they problem and are working on a fix.

I'm not here to say which program is faster or who has better quality, as it is bandisofts forum. I am not a fan of raptr (gaming evolved) though.

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Bandicam Company
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Re: Bandicam + Windows 10 + Windows 10 AMD driver = crash

Thu Jul 23, 2015 6:03 pm

Hello!

We've fixed the AMD APP bug.

Please download Bandicam 2.2.4 from http://www.bandicam.com/downloads/


Have a good day!


Best regards,
The Bandicam Team

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