Bryce
Posts: 1
Joined: Sun Aug 30, 2015 2:04 pm

Bandicam Shuts down after choosing H.264 (AMD APP) codec

Sun Aug 30, 2015 2:16 pm

Hi I have a problem when choosing the codec H.264 (AMD APP) in bandicam. Every time I choose the codec and press OK, It shuts down on me and crashes bandicam. I can't find any solutions and from what I read, my graphics card is compatible with the codec.

My specs are
-Windows 7 Home premium
-AMD Sapphire Radeon R9 290x, 8192GB
-Catalyst version 15.7.1
-Bandicam version 2.1.0.708

It would help a lot thanks!
-Bryce

Dfactor
Posts: 215
Joined: Wed Sep 18, 2013 7:14 am

Re: Bandicam Shuts down after choosing H.264 (AMD APP) codec

Sun Aug 30, 2015 8:44 pm

Any particular reason why you're using a 10 month old version?
First suggestion would be upgrading Bandicam to 2.3.1.840 and checking again.

GameTipsAndMore Blog
Posts: 447
Joined: Thu May 17, 2012 12:39 am
Location: Canada
Contact: Website

Re: Bandicam Shuts down after choosing H.264 (AMD APP) codec

Sun Sep 06, 2015 9:07 am

Bryce wrote:Hi I have a problem when choosing the codec H.264 (AMD APP) in bandicam. Every time I choose the codec and press OK, It shuts down on me and crashes bandicam. I can't find any solutions and from what I read, my graphics card is compatible with the codec.

My specs are
-Windows 7 Home premium
-AMD Sapphire Radeon R9 290x, 8192GB
-Catalyst version 15.7.1
-Bandicam version 2.1.0.708

It would help a lot thanks!
-Bryce


Interesting.. someone else had the exact same problem in another Bandisoft Forum thread, here:
viewtopic.php?f=10&t=3854

You could try my suggestions there, but it is weird that you have this with a compatible GPU, I agree.
I think the GPU Drivers suggestion may still be valid, as I had issues with it and 15.7 (it was choppy/laggy, but worked) - since then, I have 'rolled back' my GPU Drivers to 14.12 and it is working fine again. Maybe that will work for you, too.

Good luck with it!
("Hope That Helps!") ~ Troy

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