FusSionzZ97
Posts: 21
Joined: Mon Jan 09, 2012 10:36 am

Bandifix.. not working?

Mon Jan 09, 2012 10:41 am

i got a broken file some how and im using bandifix i open it and its just stuck like this
Image

its a 20min long video and its a 1 time thing i need it :cry:

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Bandicam Company
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Posts: 7810
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandifix.. not working?

Mon Jan 09, 2012 1:15 pm

Hello,

1. BandiFix Usage
http://www.bandicam.com/support/configu ... _software/

2. Could you send the broken AVI file?
We will check/fix the file and reply to you.

You may send the video file through the storage service below:
- Dropbox (2GB~): http://www.dropbox.com/
- The free account can upload up to 2GB or higher. (Files uploaded to Dropbox via the desktop application have no file size limit.)

FusSionzZ97
Posts: 21
Joined: Mon Jan 09, 2012 10:36 am

Re: Bandifix.. not working?

Mon Jan 09, 2012 1:29 pm

Hello,


2. Could you send the broken AVI file?
We will check/fix the file and reply to you.
its a 10Gb file

When i open the damaged AVI file it wont let press any buttons and it wont automatically repair the file

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Bandicam Company
Site Admin
Posts: 7810
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandifix.. not working?

Mon Jan 09, 2012 3:48 pm

1. Download MediaInfo program
=> MediaInfo: http://mediainfo.sourceforge.net
1) Start MediaInfo
2) File -> Open -> File, and choose the broken AVI file
3) Click "Text" menu under the View menu
mediainfo.jpg
mediainfo.jpg (23.64 KiB) Viewed 13128 times
4) Copy and paste the video file information in this forum or send the information at bandicam@bandisoft.com

2. You may use VLC Media Player to see the broken AVI file

FusSionzZ97
Posts: 21
Joined: Mon Jan 09, 2012 10:36 am

Re: Bandifix.. not working?

Mon Jan 09, 2012 6:17 pm

[quote=]"Bandisoft"
4) Copy and paste the video file information in this forum or send the information at bandicam@bandisoft.com
[/quote]

Image

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Bandicam Company
Site Admin
Posts: 7810
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandifix.. not working?

Mon Jan 09, 2012 9:48 pm

Hello,

Your video file seems to be broken due to unknown situation.
It can be a system confliction, recording confliction, and the like

Can you play the video file with GOM Media Player?

Can you reproduce the problem? Do you still have the probem?

FusSionzZ97
Posts: 21
Joined: Mon Jan 09, 2012 10:36 am

Re: Bandifix.. not working?

Tue Jan 10, 2012 7:15 am

Hello,

Your video file seems to be broken due to unknown situation.
It can be a system confliction, recording confliction, and the like

Can you play the video file with GOM Media Player?

Can you reproduce the problem? Do you still have the probem?
No i cant play the video file with GOM Media Player i load it and just doesn't play

I still have the problem

User avatar
Bandicam Company
Site Admin
Posts: 7810
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandifix.. not working?

Tue Jan 10, 2012 12:45 pm

According to your file information, it's hard to fix the video file.
If you have another broken video file, please send it bandicam@bandisoft.com

We are sorry for your loss.

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