Gamesolotl
Posts: 1
Joined: Sat Dec 26, 2015 5:35 am

Bandicam crashes with new c920 webcam

Sat Dec 26, 2015 5:41 am

so i got a new webcam for christmas today, but when i went on my computer to test it, bandicam crashed as soon as i pressed my recording button.
i can preview it in the webcam select screen just fine, and my old webcam still works too.
but as i mentioned before, it just immediately crashes as soon as i hit record.
any ideas how to fix it?
if you need more info just let me know

TheMedicGamer
Posts: 2
Joined: Sat Dec 26, 2015 10:54 am

Re: Bandicam crashes with new c920 webcam

Sat Dec 26, 2015 11:00 am

so i got a new webcam for christmas today, but when i went on my computer to test it, bandicam crashed as soon as i pressed my recording button.
i can preview it in the webcam select screen just fine, and my old webcam still works too.
but as i mentioned before, it just immediately crashes as soon as i hit record.
any ideas how to fix it?
if you need more info just let me know
You seem to have almost the same issue as me so if you fix it let me know and if I do ill let you know!

GGaming
Posts: 3
Joined: Sat Dec 26, 2015 12:56 pm

Re: Bandicam crashes with new c920 webcam

Sun Dec 27, 2015 10:40 am

Same i have the same issue as well, using obs to to record webcam since bandicam is recording game is laggy as well. If you do find a fix, let me know. Thanks

User avatar
Bandicam Company
Site Admin
Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam crashes with new c920 webcam

Mon Dec 28, 2015 3:17 pm

Hello!

Please download Bandicam 3.0.1.1003 from http://www.bandicam.com/downloads/ and try it again.

Please install the latest webcam driver from http://support.logitech.com/en_roeu/pro ... ebcam-c920, and try it again.

To reduce lagging, plug your webcam into a USB 3.0 port, and try it again.

SuperGod
Posts: 61
Joined: Mon Mar 24, 2014 7:19 pm

Re: Bandicam crashes with new c920 webcam

Fri Jan 22, 2016 11:39 am

c920 has USB 2.0
Plugging into a USB 3.0 port won't change anything, tested empirically.

User avatar
Bandicam Company
Site Admin
Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam crashes with new c920 webcam

Fri Jan 22, 2016 3:13 pm

Hi SuperGod,

We have the Logitech C920 webcam and we don't have any problems when we plug it into a USB 3.0 port.

Please download Bandicam 3.0.2 from http://www.bandicam.com/downloads/ and plug it in to the USB 3.0 port, and then try it again.

Please let us know your result.

SuperGod
Posts: 61
Joined: Mon Mar 24, 2014 7:19 pm

Re: Bandicam crashes with new c920 webcam

Fri Jan 22, 2016 7:10 pm

I'm not saying that I have any problems with c920 :)
It was just a pure comment to your statemant that using USB 3.0 will reduce lagging issue, because it won't.

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