patnull
Posts: 1
Joined: Sun Mar 20, 2016 10:29 am

can't record my playstation 4

Sun Mar 20, 2016 10:46 am

Hi. Has anyone been able to record their playstation footage using Bandicam? If so, I really wish you would give a dunce like me really good instructions how to do that. :-) I tried using the directions on the Bandicam site, but it didn't work. Here is what I did: I first connected my playstation to my Tv using the HDMI cable. Now, the first step says to connect the HDMI cable to the HDMI port. The HDMI port of what? I assume it meant the computer? But I don't have an HDMI port on my computer, only a USB port. So, I had to go buy a USB to HDMI adapter. So, I plugged the cord from my computer into the Elgato game capture device in the HDMI in slot. And that's basically all I did because that's all they said to do. I started the game capture device software, started Bandicam, but the device recording mode of Bandicam wasn't showing up. I'm at a loss. I spent a lot of money to ensure I could record through Bandicam, and now it looks like that was a wash. I don't know if this is important, but I have my playstation and computer all connected to the television screen. Help?

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Bandicam Company
Site Admin
Posts: 6151
Joined: Mon Dec 20, 2010 12:19 pm

Re: can't record my playstation 4

Mon Mar 21, 2016 7:07 pm

Hello!

The HDMI port of what? I assume it meant the computer? But I don't have an HDMI port on my computer, only a USB port.

Connect the HDMI cable to the HDMI port of your PlayStation and your capture card as shown below:
Image

the device recording mode of Bandicam wasn't showing up.

If you still can't see the capture card on Bandicam, please install a suitable device driver from elgato.com
If it is possible, please plug the capture device into a USB 3.0 slot.

You may also contact the elgato team to record PlayStation 4.


* Related FAQ:
http://www.bandicam.com/how-to/video-capture/

GenericPerson#432
Posts: 5
Joined: Mon Mar 14, 2016 12:42 am

Re: can't record my playstation 4

Tue Mar 22, 2016 11:47 am

patnull wrote:Hi. Has anyone been able to record their playstation footage using Bandicam? If so, I really wish you would give a dunce like me really good instructions how to do that. :-) I tried using the directions on the Bandicam site, but it didn't work. Here is what I did: I first connected my playstation to my Tv using the HDMI cable. Now, the first step says to connect the HDMI cable to the HDMI port. The HDMI port of what? I assume it meant the computer? But I don't have an HDMI port on my computer, only a USB port. So, I had to go buy a USB to HDMI adapter. So, I plugged the cord from my computer into the Elgato game capture device in the HDMI in slot. And that's basically all I did because that's all they said to do. I started the game capture device software, started Bandicam, but the device recording mode of Bandicam wasn't showing up. I'm at a loss. I spent a lot of money to ensure I could record through Bandicam, and now it looks like that was a wash. I don't know if this is important, but I have my playstation and computer all connected to the television screen. Help?


I believe the Elgato Recording devices only work with the Elgato Capture Software. They don't seem have proper DIrectshow drivers, to expose the device to Bandicam. At least, I could never get Bandicam to pick up my old Elgato HD.

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Bandicam Company
Site Admin
Posts: 6151
Joined: Mon Dec 20, 2010 12:19 pm

Re: can't record my playstation 4

Tue Jan 22, 2019 3:42 pm

Hello,

We are pleased to inform you that Elgato capture devices are now supported in Bandicam 4.3.1!

Please check the latest version!
https://www.bandicam.com/downloads/

Thank you.

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