julight
Posts: 1
Joined: Mon Aug 15, 2016 2:00 pm

can not install app on my mac

Mon Aug 15, 2016 2:04 pm

Ola, Iam new here i have just purchase Bandicam, received mail ect download the .exe file but i can not run it!! when i click on it, it creates a zipfile?? can anyone help ? thank you !! Ju'light

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Zuzu_Typ
Posts: 356
Joined: Sun Mar 02, 2014 10:26 pm
Location: Germany,Lowersaxony
Contact: Website

Re: can not install app on my mac

Mon Aug 15, 2016 11:48 pm

Hello julight,

Unfortunately, Bandicam runs on Windows based operating systems only.
Bandisoft wrote:From https://www.bandisoft.com/bandicam/:

Operating system : Windows XP, Vista, 7/8/10 (Support for 32-bit and 64-bit)


On the other hand, you will be able to refund your license,
Bandisoft wrote:From https://www.bandicam.com/de/faqs/how_to ... oney_back/:

If the serial number is not registered,

A refund is offered within 14 days as long as the serial number is not registered.
To get a refund, please email us at bandicam@bandisoft.com


I hope I was able to help you,
--Zuzu_Typ--
Thank you for reading my post. I hope you understand my "English".
I'm the German translator for some of Bandisoft's products and websites
(mostly Bandicut and Honeycam).

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