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can not install app on my mac

Posted: Mon Aug 15, 2016 2:04 pm
by julight
Ola, Iam new here i have just purchase Bandicam, received mail ect download the .exe file but i can not run it!! when i click on it, it creates a zipfile?? can anyone help ? thank you !! Ju'light

Re: can not install app on my mac

Posted: Mon Aug 15, 2016 11:48 pm
by Zuzu_Typ
Hello julight,

Unfortunately, Bandicam runs on Windows based operating systems only.
Bandisoft wrote:From https://www.bandisoft.com/bandicam/:

Operating system : Windows XP, Vista, 7/8/10 (Support for 32-bit and 64-bit)


On the other hand, you will be able to refund your license,
Bandisoft wrote:From https://www.bandicam.com/de/faqs/how_to ... oney_back/:

If the serial number is not registered,

A refund is offered within 14 days as long as the serial number is not registered.
To get a refund, please email us at bandicam@bandisoft.com


I hope I was able to help you,
--Zuzu_Typ--