bookergrimm
Posts: 3
Joined: Sat Aug 27, 2016 4:47 am

Crash on record - please advise.

Sat Aug 27, 2016 4:55 am

Bandicam crashes on record no matter what settings I choose.
I would like to purchase the full version but no matter what I try I cannot get it to work.

Please help, I get this error whenever I try to screen record mode. Game mode will not record at all and hotkeys do not work. I can confirm I have downloaded the latest version and am using all the latest nvidia drivers and audio drivers.

bandishop - bdcam.exe has stopped working.

I am using Windows 10 64 bit.

Thanks.

bookergrimm
Posts: 3
Joined: Sat Aug 27, 2016 4:47 am

Re: Crash on record - please advise.

Sun Aug 28, 2016 11:51 am

Really - no one has any answer?

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Zuzu_Typ
Posts: 356
Joined: Sun Mar 02, 2014 10:26 pm
Location: Germany,Lowersaxony
Contact: Website

Re: Crash on record - please advise.

Sun Aug 28, 2016 5:15 pm

Hello bookergrimm,

I don't know much about Bandicam crashes, but I'm sure there is help somewhere in the FAQs or the forum.

Yet some people, including myself, had one similar kind of problem lately, that might even cause Bandicam to crash,

please take a look at viewtopic.php?f=10&t=5429 , maybe it helps.

I hope I was able to help you,
--Zuzu_Typ--
Thank you for reading my post. I hope you understand my "English".
I'm the German translator for some of Bandisoft's products and websites
(mostly Bandicut and Honeycam).

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Bandicam Company
Site Admin
Posts: 6366
Joined: Mon Dec 20, 2010 12:19 pm

Re: Crash on record - please advise.

Mon Aug 29, 2016 5:00 pm

Hello!

Please help, I get this error whenever I try to screen record mode. Game mode will not record at all and hotkeys do not work.

Which games are you trying to record?
Do you see the error message when you have selected the 'Screen Recording Mode' or pressed the recording hotkey (F12)?

* Please try some solutions below:

1. Select the XVID or H264 (CPU) video codec. (No. 3)
Image

2. Uncheck "Use enhanced capture method (faster, Windows 8 or above)" (No. 4).
Image

3. Uncheck the "Record Sound" option, and try it again. (No. 1)
Image


Related Post: viewtopic.php?f=10&t=4906

bookergrimm
Posts: 3
Joined: Sat Aug 27, 2016 4:47 am

Re: Crash on record - please advise.

Tue Aug 30, 2016 3:20 am

Thank-you for the reply.

For anyone else who is having a similar error it turned out that I did not have all version of Microsoft Visual C++ installed. I was missing 2015 for some reason.

They can be downloaded here.

[URL] https://support.microsoft.com/en-gb/kb/2977003[URL]

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