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Joined: Wed Oct 05, 2016 8:55 am

I need help ASAP

Wed Oct 05, 2016 8:57 am

I recently bought a bandicam license and it was working great and then I went in and deleted some things to make space not realizing that I had deleted bandi cam files... Any suggestions?

-Asus PC running windows 10

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Bandicam Company
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Posts: 6674
Joined: Mon Dec 20, 2010 12:19 pm

Re: I need help ASAP

Wed Oct 05, 2016 12:17 pm

Hello NikoliLik,

If you uninstall the registered Bandicam, you can re-use/transfer the license to another computer.
If you lost the serial number, go to and enter your purchasing email address at the license check section. Your license will be sent to your email again.

(If you can't access your email, please send your payment receipt to ... on_policy/

Thank you.

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Joined: Sun Oct 09, 2016 3:31 am

Re: I need help ASAP

Sun Oct 09, 2016 3:37 am

My laptop was reset and my registered account on Bandicam was deleted and I couldn't get it back.

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Posts: 356
Joined: Sun Mar 02, 2014 10:26 pm
Location: Germany,Lowersaxony
Contact: Website

Re: I need help ASAP

Mon Oct 10, 2016 9:42 pm

Hi Fizzmo58,

What makes you think your account was deleted?

If you lost your serial number (which, obviously you did) you can simply go to and enter your e-mail address on the bottom of the page.

Try out multiple addresses if you don't remember which one it was exactly.

If you can't access your mail account, please contact either your mail hosting service or if that doesn't help I'm sure you will find a way to regain your serial by contacting Bandisoft.

I hope I was able to help you,
Thank you for reading my post. I hope you understand my "English".
I'm the German translator for some of Bandisoft's products and websites
(mostly Bandicut and Honeycam).

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