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I need help ASAP

Posted: Wed Oct 05, 2016 8:57 am
by NikoliLik
I recently bought a bandicam license and it was working great and then I went in and deleted some things to make space not realizing that I had deleted bandi cam files... Any suggestions?

-Asus PC running windows 10

Re: I need help ASAP

Posted: Wed Oct 05, 2016 12:17 pm
by Bandicam Company
Hello NikoliLik,

If you uninstall the registered Bandicam, you can re-use/transfer the license to another computer.
If you lost the serial number, go to https://www.bandicam.com/buy/ and enter your purchasing email address at the license check section. Your license will be sent to your email again.

(If you can't access your email, please send your payment receipt to bandicam@bandisoft.com)
https://www.bandicam.com/faqs/bandicam_ ... on_policy/

Thank you.

Re: I need help ASAP

Posted: Sun Oct 09, 2016 3:37 am
by Fizzmo58
My laptop was reset and my registered account on Bandicam was deleted and I couldn't get it back.

Re: I need help ASAP

Posted: Mon Oct 10, 2016 9:42 pm
by Zuzu_Typ
Hi Fizzmo58,

What makes you think your account was deleted?

If you lost your serial number (which, obviously you did) you can simply go to https://www.bandicam.com/buy/ and enter your e-mail address on the bottom of the page.

Try out multiple addresses if you don't remember which one it was exactly.

If you can't access your mail account, please contact either your mail hosting service or if that doesn't help I'm sure you will find a way to regain your serial by contacting Bandisoft.

I hope I was able to help you,
--Zuzu_Typ--