MattMonkeyyy
Posts: 6
Joined: Sat Oct 29, 2016 9:54 pm

Cannot open Bandicam.

Sat Oct 29, 2016 10:04 pm

So I downloaded and successfully used Bandicam yesterday, I shut down my computer and closed the application before shutting down. I come on the mext day and try to open Bandicam, it does let me, I type in the Administration Password and it says: Image

I have tried unstalling to then re-install it but it comes up wilt 'unstall.exe' instead of 'bdcam.exe' so I have no idea what to do. Because everything i try to do with it it just comes up with the same thing
System: Windows Vista
Version: Bandicam Free

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Bandicam Company
Site Admin
Posts: 6372
Joined: Mon Dec 20, 2010 12:19 pm

Re: Cannot open Bandicam.

Mon Oct 31, 2016 6:59 pm

Hello MattMonkeyyy,

Please refer to the following page and re-install the latest version of Bandicam with Administrator's account.
https://www.bandicam.com/faqs/disable-u ... t-control/

Thank you.

MattMonkeyyy
Posts: 6
Joined: Sat Oct 29, 2016 9:54 pm

Re: Cannot open Bandicam.

Mon Oct 31, 2016 8:12 pm

I typed in UAC and nothing came up.

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Zuzu_Typ
Posts: 356
Joined: Sun Mar 02, 2014 10:26 pm
Location: Germany,Lowersaxony
Contact: Website

Re: Cannot open Bandicam.

Tue Nov 01, 2016 1:00 am

Open the control panel and search for it there.
Thank you for reading my post. I hope you understand my "English".
I'm the German translator for some of Bandisoft's products and websites
(mostly Bandicut and Honeycam).

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Bandicam Company
Site Admin
Posts: 6372
Joined: Mon Dec 20, 2010 12:19 pm

Re: Cannot open Bandicam.

Tue Nov 01, 2016 5:14 pm

Hello MattMonkeyyy,

We apologize for offering you incorrect information.
The issue you reported to us is likely to happen when your antivirus software mis-detects Bandicam(bdcam.exe) as a harmful file and removes it.
Please add bdcam.exe to a white list of the antivirus software and try installing and running Bandicam again.
Also please let us know which antivirus software you use.

Sorry for the confusion.

Thank you.

MattMonkeyyy
Posts: 6
Joined: Sat Oct 29, 2016 9:54 pm

Re: Cannot open Bandicam.

Tue Nov 01, 2016 7:52 pm

I do not know how to do that...

MattMonkeyyy
Posts: 6
Joined: Sat Oct 29, 2016 9:54 pm

Re: Cannot open Bandicam.

Wed Nov 02, 2016 2:50 am

BUT I will have a go at finding it...

MattMonkeyyy
Posts: 6
Joined: Sat Oct 29, 2016 9:54 pm

Re: Cannot open Bandicam.

Wed Nov 02, 2016 4:08 am

Can't find it

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Bandicam Company
Site Admin
Posts: 6372
Joined: Mon Dec 20, 2010 12:19 pm

Re: Cannot open Bandicam.

Wed Nov 02, 2016 11:06 am

You can check your installed program list from https://dl.bandicam.com/tools/bsa.exe

Could you please send your installed program list to bandicam@bandicam.com?

MattMonkeyyy
Posts: 6
Joined: Sat Oct 29, 2016 9:54 pm

Re: Cannot open Bandicam.

Fri Nov 04, 2016 1:16 am

Will do!

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