Longjohn
Posts: 9
Joined: Sun May 07, 2017 6:47 pm

Bandicam locks up Win10 with Webcam protection from ESET

Mon May 08, 2017 12:51 am

Whenever i tried my webcam in bandicam it always locked my system up. Can't press anything outside of ctrl+alt+del where i can put up the task manager, which then locks up as well. I need to either restart or relog and pull my webcam out in order to get control of my PC again.

ESET webcam protection will stop access from programs to my webcam and ask me if i want to allow this program to use my webcam. That window comes up just fine, but bandicam locks everything up before i can press allow access on it.

Solution is to disable webcam protection of course but i'd rather have bandicam as an allowed access.

Not sure what locks it up honestly. Could be DirectX since absolutely nothing can be clicked? Alt+TAB gets up the tab window but that locks up after 1 second as well. The task manager, before it locks up and gets unresponsive, shows many tasks as unresponsive.

Not sure how bandicam hooks up to the webcam but something could be done to prevent this i think.

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Bandicam Company
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Posts: 7810
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam locks up Win10 with Webcam protection from ESET

Mon May 08, 2017 4:33 pm

Hello Longjohn,

Sorry for the inconvenience.
We were able to recreate the issue you reported.
We've forwarded it to our development team.

Thank you.

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Bandicam Company
Site Admin
Posts: 7810
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam locks up Win10 with Webcam protection from ESET

Thu May 25, 2017 2:32 pm

Hello Longjohn,

We are pleased to inform you that the issue you reported regarding the ESET webcam protection is now fixed.

Please install Bandicam 3.4.1 from https://www.bandicam.com/downloads/ and check its performance.

Thank you.

Longjohn
Posts: 9
Joined: Sun May 07, 2017 6:47 pm

Re: Bandicam locks up Win10 with Webcam protection from ESET

Sat May 27, 2017 2:15 am

It worked wonders! Thanks for the update :).

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Bandicam Company
Site Admin
Posts: 7810
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam locks up Win10 with Webcam protection from ESET

Mon May 29, 2017 11:21 am

Hi Longjohn,

We are glad to hear that.
Thank you for your feedback!

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