Abruptly Bandicam does not work anymore

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Abruptly Bandicam does not work anymore

Postby Motsei » Tue Jun 06, 2017 3:38 pm

Hello,
first sorry for my bad english.

My problem is that Bandicam do not work anymore. I don't know why. After i try to record it crash and said me that it does not work.
So i updated Bandicam but that was not helpfull.

Windows said me this code:
Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: bdcam.exe
Anwendungsversion: 3.4.2.1258
Anwendungszeitstempel: 5927e449
Fehlermodulname: bdcam.exe
Fehlermodulversion: 3.4.2.1258
Fehlermodulzeitstempel: 5927e449
Ausnahmecode: c0000005
Ausnahmeoffset: 0008d14d
Betriebsystemversion: 6.1.7601.2.1.0.768.3
Gebietsschema-ID: 1031
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789

My question now, what can i do ?

My PC: Win7 64Bit
Geforce GTX 960
Last edited by Motsei on Tue Jun 06, 2017 4:07 pm, edited 1 time in total.
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Re: Abruptly Bandicam does not work anymore

Postby Motsei » Tue Jun 06, 2017 4:04 pm

now i had the code:
Problemereignisname: BEX
Anwendungsname: bdcam.exe
Anwendungsversion: 3.4.2.1258
Anwendungszeitstempel: 5927e449
Fehlermodulname: StackHash_0a9e
Fehlermodulversion: 0.0.0.0
Fehlermodulzeitstempel: 00000000
Ausnahmeoffset: 000003c0
Ausnahmecode: c0000005
Ausnahmedaten: 00000008
Betriebsystemversion: 6.1.7601.2.1.0.768.3
Gebietsschema-ID: 1031
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789
thats a joke ... -.-
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Re: Abruptly Bandicam does not work anymore

Postby Motsei » Tue Jun 06, 2017 4:33 pm

ok, i test something with the options. And i think the problem is my soundcard, because if i switch to win7 sound it works but if i try to record with my soundcard it does not work
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Re: Abruptly Bandicam does not work anymore

Postby Bandicam Company » Tue Jun 06, 2017 10:48 pm

Hello Motsei,

It might be a problem with your soundcard driver.
Could you try recording again after installing the latest version of the soundcard driver again?
We recommend you uninstall and reinstall the graphics card driver as well.

Thank you.
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Re: Abruptly Bandicam does not work anymore

Postby Motsei » Wed Jun 07, 2017 12:57 am

Hi, thank you for answer.
But i allready installed new driver for my soundcard and graphics.

I search for new updates for driver and windowsupdates but it do not helped. I try all settings but i can not record with any settings now...
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Re: Abruptly Bandicam does not work anymore

Postby Bandicam Company » Mon Jun 12, 2017 1:58 am

Hello Motsei,

Thank you for your response.
Which recording mode do you use?
What is your recording target?
Do you have the same issue when you use other codecs?
Please attach a screenshot of your format settings window of Bandicam.
Also, please let us know your antivirus software and graphics driver version.

Thank you.
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