Bandicam freezes my game when it goes to loading screen

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Bandicam freezes my game when it goes to loading screen

Postby RoweenX4 » Sat Jun 17, 2017 10:12 am

When the game goes into "loading screen" while Bandicam is running (both not recording/recording)
It has a chance to freeze my game like this (Not always)
Image

What I tried :
- Turn off overlay FPS.
- Change recording options such as Intel QuickSync, AVI, Presets
- Turn off other capturing software like "PicPick".
- Update the driver of Intel graphics HD 5500 to the latest version (March 2017)
- Turn off Bandicam, the game won't freeze

When it freezes, the recorded video is damaged.

Any suggestion ? Thank you.
RoweenX4
 
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Re: Bandicam freezes my game when it goes to loading screen

Postby RoweenX4 » Sat Jun 17, 2017 11:00 am

Seem to solve it (maybe)

I told it to stop hooking into DirectX7 games and use "Screen Recording Mode" instead.
Image

It'd be a lot more convenient if I can use Game Recording Mode though...

Anyway, I'm falling in love Bandicam so much. Am considering to purchase. This program is the easiest recording software I've ever used. (Small video size, support Intel QuickSync, Settings are much easy to understand, etc)
RoweenX4
 
Posts: 2
Joined: Sat Jun 17, 2017 10:04 am

Re: Bandicam freezes my game when it goes to loading screen

Postby Bandicam Company » Mon Jun 19, 2017 2:43 am

Hello RoweenX4,

We've been testing Ragnarok online for many times, but we are not able to recreate your issue.
Unfortunately we don't have any solutions at this moment.
We will keep an eye on this issue.

Thank you.
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Bandicam Company
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