GPUabuse
Posts: 25
Joined: Fri Oct 21, 2016 5:54 am

webcam freezing

Thu Jul 20, 2017 9:31 am

I use Bandicam for 99% of my YouTube and website videos (GPUabuse). Like most enjoyable things, I love it - when it works.

My most recent issue is with my webcam freezing (Logitech Brio @ 1080p 60fps) I've tried all the different codecs, plugged it into a few different USB 3.0 slots, and Uninstalled/reinstalled/updated all drivers.

Is there anyone else with this issue that could help me?

Specs
i7 6700
Asus Z170A
Galax GTX 1070
Galax 16GB 3600mhz DDR4 Ram

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Bandicam Company
Site Admin
Posts: 6341
Joined: Mon Dec 20, 2010 12:19 pm

Re: webcam freezing

Thu Jul 20, 2017 12:51 pm

Hello GPUabuse,

Please try recording again after changing the file format and resolution(No.4 in the following image) on the Recording settings window.
Image

Thank you.

GPUabuse
Posts: 25
Joined: Fri Oct 21, 2016 5:54 am

Re: webcam freezing

Thu Jul 20, 2017 8:33 pm

Greetings! I have indeed tested different formats as well, I forget the different names YU something rather and the other one.

GPUabuse
Posts: 25
Joined: Fri Oct 21, 2016 5:54 am

Re: webcam freezing

Thu Jul 20, 2017 8:37 pm

I'd like to think it's the codecs but I have tried them all (minus avi since my editing program vegas doesn't support it.

User avatar
Bandicam Company
Site Admin
Posts: 6341
Joined: Mon Dec 20, 2010 12:19 pm

Re: webcam freezing

Fri Jul 21, 2017 2:10 pm

Hello GPUabuse,

Could you please refer to the resolution on viewtopic.php?f=10&t=6823 and change the file format and resolution on the Recording settings window?
Please note that you need to change the format settings not on the Format settings window but on the Recording settings window.

Thank you.

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