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webcam freezing

Posted: Thu Jul 20, 2017 9:31 am
by GPUabuse
I use Bandicam for 99% of my YouTube and website videos (GPUabuse). Like most enjoyable things, I love it - when it works.

My most recent issue is with my webcam freezing (Logitech Brio @ 1080p 60fps) I've tried all the different codecs, plugged it into a few different USB 3.0 slots, and Uninstalled/reinstalled/updated all drivers.

Is there anyone else with this issue that could help me?

Specs
i7 6700
Asus Z170A
Galax GTX 1070
Galax 16GB 3600mhz DDR4 Ram

Re: webcam freezing

Posted: Thu Jul 20, 2017 12:51 pm
by Bandicam Company
Hello GPUabuse,

Please try recording again after changing the file format and resolution(No.4 in the following image) on the Recording settings window.
Image

Thank you.

Re: webcam freezing

Posted: Thu Jul 20, 2017 8:33 pm
by GPUabuse
Greetings! I have indeed tested different formats as well, I forget the different names YU something rather and the other one.

Re: webcam freezing

Posted: Thu Jul 20, 2017 8:37 pm
by GPUabuse
I'd like to think it's the codecs but I have tried them all (minus avi since my editing program vegas doesn't support it.

Re: webcam freezing

Posted: Fri Jul 21, 2017 2:10 pm
by Bandicam Company
Hello GPUabuse,

Could you please refer to the resolution on viewtopic.php?f=10&t=6823 and change the file format and resolution on the Recording settings window?
Please note that you need to change the format settings not on the Format settings window but on the Recording settings window.

Thank you.