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Fallout 4 + Bandicam = Crash on Startup [Solved]

Posted: Wed Jul 26, 2017 8:15 am
by GameTipsAndMore Blog
Just mentioning an issue that seems to be occurring with Fallout 4 and Bandicam - they do not seem to like each other...

- If Bandicam is running and I start Fallout 4, Fallout 4 crashes just after starting up.
- If Bandicam is not running and I start Fallout 4, Fallout 4 runs fine.
- I can start Bandicam after Fallout 4 is running fully (both will work together after that).
- This occurs with Screen Recording Mode and Game Recording Mode.


I would not mention it perhaps, but this does not occur with a couple other Game Recording Programs I tried (I will not mention them here out of respect for Bandicam, but they work with starting up Fallout 4, not the same behaviour as Bandicam).

I might bring this up at the Bethesda Forum too, in case it helps (the developers of Fallout 4 game).

Enjoying Bandicam otherwise, good performance and low file sizes as always - keep up the great work! 8-)

Re: Fallout 4 + Bandicam = Crash on Startup

Posted: Wed Jul 26, 2017 8:58 pm
by Bandicam Company
Hello GameTipsAndMore Blog,

Could you check if you have the same issue when you uncheck the "Show FPS Overlay" option with Bandicam 3.4.4?
Also, we'd like to know your settings on the Compatibility tab of the Bandicam properties window which opens by right-clicking on the Bandicam shortcut icon.
Could you attach the screenshot of it?

We look forward to your reply.

Thank you.

Re: Fallout 4 + Bandicam = Crash on Startup

Posted: Thu Jul 27, 2017 3:49 am
by GameTipsAndMore Blog
Bandicam Company wrote:Hello GameTipsAndMore Blog,

Could you check if you have the same issue when you uncheck the "Show FPS Overlay" option with Bandicam 3.4.4?
Also, we'd like to know your settings on the Compatibility tab of the Bandicam properties window which opens by right-clicking on the Bandicam shortcut icon.
Could you attach the screenshot of it?

We look forward to your reply.

Thank you.

Hello Bandicam! Thank you for your reply, I would be happy to provide this information.

Here is a Screenshot of the Compatibility Tab of the Bandicam Properties (I have no Compatibility Options Enabled, taken with Bandicam 3.4.4.1264)
bandicam properties, compatibility tab.jpg
bandicam properties, compatibility tab.jpg (77.12 KiB) Viewed 5961 times


Testing starting the game (Fallout 4) with the 'Show FPS Overlay' option Disabled, the game still Crashes immediately upon Startup, unfortunately.
Although they do not give much information, here are the sequence of two messages that is displayed when attempting to start the game, with Bandicam running:
bandicam + Fallout 4 = error message, crash 1 .jpg
bandicam + Fallout 4 = error message, crash 1 .jpg (11.77 KiB) Viewed 5961 times

bandicam + Fallout 4 = error message, crash 2 .jpg
bandicam + Fallout 4 = error message, crash 2 .jpg (13.99 KiB) Viewed 5961 times


If it helps at all, I have also tried to Uncheck/Disable the 'Block DirectX Video Overlay' option, in the Hooking Target section of the Hooking Tab of the Advanced Options of Bandicam (just as an idea), which sadly had no effect (the game still 'crashed' upon Startup).

Also, I noticed there was a Driver Update available for my NVIDIA GTX 1060 GPU (released four days ago), so I updated it (to version 384.94); but sadly it did not change any conditions (Fallout 4 still crashes on startup if Bandicam is running already but I am able to record with Bandicam if I close Bandicam, start the game and let it load fully, then start Bandicam again).

Please let me know if you would like any other additional information and I would be happy to provide it.

Re: Fallout 4 + Bandicam = Crash on Startup

Posted: Thu Jul 27, 2017 3:57 am
by Bandicam Company
Could you please try some old versions of Bandicam including Bandicam 2.3.1?
- Download: https://bandicam.en.uptodown.com/windows/old

Please let us know your result.

Re: Fallout 4 + Bandicam = Crash on Startup

Posted: Thu Jul 27, 2017 12:03 pm
by GameTipsAndMore Blog
Bandicam Company wrote:Could you please try some old versions of Bandicam including Bandicam 2.3.1?
- Download: https://bandicam.en.uptodown.com/windows/old

Please let us know your result.

Thank you for the idea.

I tried about every 2-3 versions, all the way back to version 1.6 (nice collection for users to test with by the way, easy interface) - sadly, all of them did the same thing.

I am going to take some versions to another machine soon and try them on the Fallout 4 there (they have an AMD GPU), to see if there is any difference.
I am also going to test some Compatibility Settings on my own machine as soon as I can.

While not a huge issue (I am still able to record Fallout 4), if you want to investigate this odd 'startup' issue further, I would be happy to do other tests if you have any ideas.

Re: Fallout 4 + Bandicam = Crash on Startup

Posted: Thu Jul 27, 2017 2:56 pm
by GameTipsAndMore Blog
I have found what was causing the issue...

I was testing the various Compatibility Options and saw that there were some extra files in the Fallout 4 game folder/directory.

Looking at the files, they were related to ReShade, a utility that is similar to SweetFX, where an injector creates visual effects/changes (such as Contrast Enhancement, Film Grain, etc) for games. I removed these files (so that the game folder is as unchanged as the Retail game would be) and then the game started without error, with Bandicam running in the background (the issue was not occurring)!

While this solves what was going on, please accept my apologies that I had forgotten I was doing some testing with that visual effects utility/addon last year, and those files were still there. It was so long I completely forgot about it and that it was present. Sorry about that...

However, perhaps this may help those that run into this same issue - if the game is 'crashing immediately upon startup, when Bandicam is running already' - it is possibly due to a utility or addon that is utilizing Direct3D to create or simulate visual effects.

I thank you for your sincere and speedy Support in helping to find the cause of this 'odd issue'. Of course it wasn't Bandicam! haha :lol: (just kidding - but thank you for your assistance.. marking as "Solved"). Keep up the great work!


Edit:
Actually, since other Game Recording programs did not have an issue with this Direct3D effects injector utility (the game started with them running in the background, but did not with Bandicam running in the background), perhaps it could still be mentioned to whomever may be concerned at Bandisoft...
(Some files it used were dxgi.dll, and corresponding .ini files)
If you wish me to perform any tests with that utility (ReShade/SweetFX) and Bandicam, if it helps you at all, I would be happy to do so.

Re: Fallout 4 + Bandicam = Crash on Startup [Solved]

Posted: Fri Jul 28, 2017 4:26 am
by Bandicam Company
Hello GameTipsAndMore Blog,

Thank you for your additional report.
We'll try to recreate your issue and our development team will solve it once it has been recreated.

We appreciate you all for your effort to report the issue.

Thank you.

Re: Fallout 4 + Bandicam = Crash on Startup [Solved]

Posted: Fri Aug 04, 2017 2:56 am
by ArthurRon
Bandicam Companye wrote:Hello GameTipsAndMore Blog,

Thank you for your additional report on Legal Steroids here.
We'll try to recreate your issue and our development team will solve it once it has been recreated.


It crashes sometimes for me too. Not everytime though.

Re: Fallout 4 + Bandicam = Crash on Startup [Solved]

Posted: Thu Oct 11, 2018 8:18 am
by hamidmeer
So many users reported an error that Fallout 4 crashes instantly upon launch. There are multiple reasons behind this error. We should go with troubleshoot option to acknowledge the actual reason behind the issue.
Solution 1: To repair the corrupted files of the system, we can fix this issue. For this purpose, we can use the different free software.
Solution 2: Disable Anti-Virus: To disable the anti-virus, we can resolve this error because Anti-viruses are known to conflict with various Steam games. After disabling the anti-virus, right click on the steam and select Run as administrator. For complete detail follow https://appuals.com/fix-fallout-4-crash-startup/.
Solution 3: To update the graphics Driver, we can get rid of this error.

Re: Fallout 4 + Bandicam = Crash on Startup [Solved]

Posted: Thu Oct 11, 2018 1:23 pm
by azzyish12
Bandicam Company wrote:Hello GameTipsAndMore Blog,

Thank you for your additional report.
We'll try to recreate your issue and our development team will solve it once it has been recreated.

We appreciate you all for your effort to report the issue.

Thank you.

, a crash, or system crash, occurs when a computer program such as a software application or an operating system stops functioning properly and exits. The program responsible may appear to hang until a crash reporting service reports the crash and any details relating to it. If the program is a critical part of the operating system, the entire system may crash or hang, often resulting in a kernel panic or fatal system error.

Most crashes are the result of executing invalid machine instructions. Typical causes include incorrect address values in the program counter, buffer overflow, overwriting a portion of the affected program code due to an earlier bug, accessing invalid memory addresses, using an illegal opcode or triggering an unhandled exception. The original software bug that started this chain of events is typically considered to be the cause of the crash, which is discovered through the process of debugging. The original bug can be far removed from the code that actually crashed.