SmashingFirefly
Posts: 2
Joined: Wed Aug 02, 2017 8:35 pm

Bandicam Problems

Wed Aug 02, 2017 8:55 pm

Hi, i have just upgraded my graphics card to the Radeon HD 6850 and bandicam was not recording anything, so i did what has been done before and updated my bandicam and drivers and such, so now it records but the video is unwatchable and the watermark is now back, even though i have paid for it.

any ideas on what i could do? im using the same PC i shouldnt have to pay for it again...

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Bandicam Company
Site Admin
Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam Problems

Thu Aug 03, 2017 10:24 am

Hello!

Did you purchase the Bandicam license from https://www.bandicam.com/buy/?

If you have the Bandicam license, enter your serial number to remove the watermark (http://www.Bandicam.com)
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SmashingFirefly
Posts: 2
Joined: Wed Aug 02, 2017 8:35 pm

Re: Bandicam Problems

Fri Aug 04, 2017 4:51 pm

hi, after a few hours i was able to get the watermark gone but now i cant record again :/

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Bandicam Company
Site Admin
Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam Problems

Fri Aug 04, 2017 6:57 pm

Hello SmashingFirefly,

Please refer to the following page, first.

I can't run Bandicam, it crashes/freezes/stops
https://www.bandicam.com/faqs/cannot-run/

It is very important to install the latest version of Bandicam and the graphics driver.

If it doesn't seem to help, could you check if you have the same issue when recording other targets?
Please let us know your PC specs such as CPU, OS, antivirus software, and graphics driver version.

Thank you.

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