Khorne
Posts: 6
Joined: Sat Aug 12, 2017 6:52 pm

Cant record Steam games!

Wed Aug 16, 2017 1:20 am

When I try turn on Bandicam during playing any Steam game (tried Stellaris and Hero Siege), it wont record and game will freeze.
Does somebody knows how to fix it?

honeyapss
Posts: 1
Joined: Wed Aug 16, 2017 4:09 am

Re: Cant record Steam games!

Wed Aug 16, 2017 4:12 am

good

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Bandicam Company
Site Admin
Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Cant record Steam games!

Wed Aug 16, 2017 2:02 pm

Hello Khorne,

Please follow the process below and try recording again.

1. Uninstall your graphics card driver, and download the latest graphics card driver.

2. Download the latest version of Bandicam from https://www.bandicam.com/downloads/

3. Select the H264 (CPU) video codec.
Image

Please let us know your result!

Khorne
Posts: 6
Joined: Sat Aug 12, 2017 6:52 pm

Re: Cant record Steam games!

Wed Aug 16, 2017 10:41 pm

Seems like Steam games arent compatible with H264 (AMD APP) Codec.
I changed it and it is working now, thanks!

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Bandicam Company
Site Admin
Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Cant record Steam games!

Tue Nov 28, 2017 5:26 pm

Hello Khorne,

We were not able to recreate your issue while recording Hero Siege with Bandicam 4.0.2 using the H264(AMD APP) codec.
Please get back to us if you still have the same issue with Bandicam 4.0.2 when using the H264(AMD APP) codec.

Thank you.

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