WittyPox
Posts: 9
Joined: Sun Sep 24, 2017 7:25 am

Bandicam cutscenes recording

Sun Sep 24, 2017 7:30 am

I use the paid version of Bandicam and has always used it as my go to screen recorder. Just recently I encountered a problem when recording cutscenes. For example, I'm recording Amnesia The Dark Descent and whenever I zone (or enter a new area) Bandicam doesn't record the screen text that pops up during the loading screens. I've been able to record these loading screens before but for some reason, Bandicam only records a black screen as well as the audio. Any suggestions?

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Bandicam Company
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Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam cutscenes recording

Wed Sep 27, 2017 12:22 pm

Hello WittyPox,

Did you record it with the Game Recording Mode?
If so, please send a recorded file to bandicam@bandicam.com so that we can check it and test it.

Thank you.

WittyPox
Posts: 9
Joined: Sun Sep 24, 2017 7:25 am

Re: Bandicam cutscenes recording

Thu Sep 28, 2017 10:06 am

Negative, I used the screen recording mode. I've never had this problem before until recently. I have used game recording mode for the first few episodes but it always worked for it as well

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Bandicam Company
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Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam cutscenes recording

Thu Sep 28, 2017 4:46 pm

Hello WittyPox,

The reason for the black screen with Screen Recording Mode is because of the "video acceleration function (Overlay output)". The overlay output needs to be shut off to solve the problem.
Please refer to the following page.
https://www.bandicam.com/faqs/black_scr ... o_problem/

We recommend you use the Game Recording Mode.

Thank you.

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