Bandicam can't record mic in game record mode

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Bandicam can't record mic in game record mode

Postby TheHasax » Fri Jan 12, 2018 7:08 pm

I am trying to record some gameplay, but when I try, bandicam says "Failed to start audio capture"
I've tested around for a bit, and it only does this when i try to record using any mic input in the game recording mode.
It doesn't care what I set it to in the primary sound option, only the secondary. It gives me the error no mater the mic, even those that aren't used in any other programs.
None of the other help options it gives me does anything.

Does anyone know this issue, and can help? I've had it working before. And I am using the latest full version.
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Re: Bandicam can't record mic in game record mode

Postby Bandicam Company » Mon Jan 15, 2018 3:06 am

Hello TheHasax,

It might happen when the Audio tuning software: Sonic Studio (ASUS), Nahimic (MSI) that is provided by sound card or the mainboard turns on.
Please, make sure that all those functions and the in-game voice chatting function have been turned off and record the game again.

If you still have the same issue after checking them, please let us know if you are able to record the game with Screen Recording Mode.

Thank you.
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