jackpositive
Posts: 22
Joined: Wed Nov 09, 2016 2:24 am

bandicam is freeze if unplug the HDMI cable when recording

Tue Jan 16, 2018 9:06 pm

I found that bandicam is freeze if unplug the HDMI cable when recording. If the bandiam is recording in screen mode, if I unplug the HDMI (just the computer side), then bandicam will freeze if reconnect the cable again.

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Bandicam Company
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Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: bandicam is freeze if unplug the HDMI cable when recordi

Thu Jan 18, 2018 2:57 pm

Hello jackpositive,

We've found that Bandicam stops working when the target of the Screen Recording Mode has been lost for any reason such as a removal of the HDMI cable.
We've forwarded this issue to our development team.

Thank you for your report.

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Bandicam Company
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Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: bandicam is freeze if unplug the HDMI cable when recordi

Tue Jan 30, 2018 6:17 pm

Hello jackpositive,

We are pleased to inform you that the issue you have reported is fixed on Bandicam 4.1.1!

Please install the latest version of Bandicam from https://www.bandicam.com/downloads/ and check its performance.

Thank you.

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