Uncle_TOM
Posts: 2
Joined: Tue Jan 23, 2018 5:48 am

Bandicam captures wrong colors

Tue Jan 23, 2018 6:16 am

So I was wondering why my screen in the videos looks not quite the same as it is, so I made a little experiment. I captured few test videos with all codecs included in bandicam, and they all look wrong. The colors, especially the greens, look not like original. I repeat - it does not depend on codec. Here is an example

Original image Image
Bandicam capture Image

Any ideas how to fix that?

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Bandicam Company
Site Admin
Posts: 5869
Joined: Sun Dec 19, 2010 10:19 pm

Re: Bandicam captures wrong colors

Thu Jan 25, 2018 4:07 am

Hi Uncle_TOM,

It might be a problem with the graphics driver.
First, uninstall the graphics driver completely.
Image

And then, please install the latest version of the graphics driver and try recording again.

If it doesn't seem to help, please let us know if you have the same issue when you use other media players such as VLC, POT, and Windows Media Player.
Also sending us a sample video by email(bandicam@bandicam.com) will be helpful.

Thank you.

Uncle_TOM
Posts: 2
Joined: Tue Jan 23, 2018 5:48 am

Re: Bandicam captures wrong colors

Mon Jan 29, 2018 1:11 pm

I completely uninstalled the driver and made a clean installation of the latest version. Nothing changed. Videos have same problems in any player / video editing software. Though videos recorded with Nvidia Experience look perfect (I would move to their video capture solution, but it does not have mouse highlighting yet). Here are sample videos, I also sent them on email.
Attachments
Wrong_Colors_Sample_Videos_small.zip
(95.8 KiB) Downloaded 57 times

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Bandicam Company
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Posts: 5869
Joined: Sun Dec 19, 2010 10:19 pm

Re: Bandicam captures wrong colors

Mon Jan 29, 2018 10:41 pm

Hello Uncle_TOM,

We've forwarded your report to our development team.
Thank you for your report.

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