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Can't save or view file in folder Windows 10

Posted: Mon Feb 12, 2018 9:39 pm
by ALMEC
Hello,

I just purchased Bandicam for Windows 10. And when I wan't view de folder with the files I can't see them, and I can only play them with VLC Media player and not with the default player by Windows. Help!

Gr,

Marc
The Netherlands

Re: Can't save or view file in folder Windows 10

Posted: Tue Feb 13, 2018 10:57 pm
by ALMEC
can someone answer ASAP?

Re: Can't save or view file in folder Windows 10

Posted: Wed Feb 14, 2018 10:44 am
by Bandicam Company
Hello ALMEC,

We're sorry but we're having difficulty understanding your problem.
Could you attach a screenshot of the Windows Explorer screen of the recorded video directory?

Thank you.