bandicam does not record installation screen

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bandicam does not record installation screen

Postby XTL » Sat Mar 31, 2018 8:53 pm

I can not record the installation of software, I need to record a tutorial but the bandicam does not record the installation screen, how to solve?
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Re: bandicam does not record installation screen

Postby Bandicam Company » Sun Apr 01, 2018 11:42 pm

Hello XTL,

Have you tried the Screen Recording Mode?

https://www.bandicam.com/how-to/screen-recorder/

If it does not seem to help, please get back to us with the information below.
Did you get any error messages?
Which process of the installation of the software did you fail to record?

Thank you.
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Re: bandicam does not record installation screen

Postby XTL » Mon Apr 02, 2018 7:06 am

these windows:

https://ibb.co/dxRcLS
https://ibb.co/jVAREn

they simply do not appear in the recording file, as if they do not exist.
I managed to solve this problem by installing a Virtual Machine, now these windows will stop recording, but in Brazil we call it gambiarra kkkkkk (you can see more here: https://www.google.com.br/search?q=gamb ... 1C1CHZL_en -BRBR756BR756 & source = lnms & tbm = isch & sa = X & ved = 0ahUKEwix8P74xZvaAhXKIJAKHaKyDjIQ_AUICigB & biw = 1366 & bih = 662)
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Re: bandicam does not record installation screen

Postby Bandicam Company » Wed Apr 04, 2018 1:43 am

Hello XTL,

We've tested the software installation and we've found that the installation wizard window is shown on the recorded video.
Regarding the UAC dialog overlay, it is normal that it does not appear on the recorded video.
As you said, the only solution for it is to use the virtual machine.

Thank you.
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