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bandicam does not record installation screen

Posted: Sun Apr 01, 2018 10:53 am
by XTL
I can not record the installation of software, I need to record a tutorial but the bandicam does not record the installation screen, how to solve?

Re: bandicam does not record installation screen

Posted: Mon Apr 02, 2018 1:42 pm
by Bandicam Company
Hello XTL,

Have you tried the Screen Recording Mode?

https://www.bandicam.com/how-to/screen-recorder/

If it does not seem to help, please get back to us with the information below.
Did you get any error messages?
Which process of the installation of the software did you fail to record?

Thank you.

Re: bandicam does not record installation screen

Posted: Mon Apr 02, 2018 9:06 pm
by XTL
these windows:

https://ibb.co/dxRcLS
https://ibb.co/jVAREn

they simply do not appear in the recording file, as if they do not exist.
I managed to solve this problem by installing a Virtual Machine, now these windows will stop recording, but in Brazil we call it gambiarra kkkkkk (you can see more here: https://www.google.com.br/search?q=gamb ... 1C1CHZL_en -BRBR756BR756 & source = lnms & tbm = isch & sa = X & ved = 0ahUKEwix8P74xZvaAhXKIJAKHaKyDjIQ_AUICigB & biw = 1366 & bih = 662)

Re: bandicam does not record installation screen

Posted: Wed Apr 04, 2018 3:43 pm
by Bandicam Company
Hello XTL,

We've tested the software installation and we've found that the installation wizard window is shown on the recorded video.
Regarding the UAC dialog overlay, it is normal that it does not appear on the recorded video.
As you said, the only solution for it is to use the virtual machine.

Thank you.