lc757
Posts: 7
Joined: Thu Apr 05, 2018 7:16 am

Bandicam causing game to crash

Thu Apr 05, 2018 7:29 am

Hello. I purchased the full paid 2018 version of Bandicam yesterday. I would love to actually to be to record my gaming, but it's making my game super glitchy, laggy (while recording), and even causes it to crash. On Game Recording Mode settings I selected: 1280x720, FPS:30. The game that I am using is Microsoft Flight Simulator X (Gold boxed edition). The game has never been glitchy, laggy, nor has it ever crashed before. Here are my PC specs:

Operating System: Microsoft Windows 7 Professional 64 bit
Mainboard: ASRock Z97 Professional (Intel Z97 Chipset)
Processor: Intel Core i7 4790K Quad Core CPU (4.6GHz+ O/C)
CPU Cooling: Corsair Hydro Series H80i Liquid Cooling
System Memory: 32GB (4 x 8GB) Trident X DDR3 SDRAM 2133MHz
Primary SSD: 1TB Samsung 840 EVO Solid State Drive
Secondary HDD: 500GB Samsung 840 EVO Solid State Drive
Graphics Processor: 4GB Nvidia GeForce GTX 980, PCI Express 3.0
Sound Card: Creative Sound Blaster Z SBX
Power Supply: 1000 Watt Corsair RM Series Power Supply

Any suggestions? Thanks!

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Bandicam Company
Site Admin
Posts: 7798
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam causing game to crash

Thu Apr 05, 2018 9:10 am

Hello,

Please, refer to step 4 on the linked FAQ.
https://www.bandicam.com/faqs/cannot-run/

First, uninstall the graphics driver completely.
Image

And then, please install the latest version of the graphics driver and run Bandicam again.

Also, please refer to the following FAQ.
Lag/Lagging: Computer lag, my computer runs slowly
https://www.bandicam.com/faqs/how_to_re ... recording/

Thank you.

lc757
Posts: 7
Joined: Thu Apr 05, 2018 7:16 am

Re: Bandicam causing game to crash

Thu Apr 05, 2018 9:48 am

Hi. Thank you for the reply. I'll try this when I use my PC again. But, where do I find the latest version of the graphics driver?

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Bandicam Company
Site Admin
Posts: 7798
Joined: Mon Dec 20, 2010 12:19 pm

Re: Bandicam causing game to crash

Thu Apr 05, 2018 11:14 am

Hello,

You can find it on the official GeForce website.

https://www.geforce.com/drivers

We look forward to your feedback.

Thank you.

Yolvaah4590
Posts: 6
Joined: Thu Apr 05, 2018 6:31 pm

Re: Bandicam causing game to crash

Thu Apr 05, 2018 6:37 pm

Hi there


I literally just went through all this as you did. Flight Sim X crashing the instant the record button was pressed.
Things I did as follows

1. Did a thorough clean install of GPU drivers( Includes using Display Driver Uninstaller in SAFE MODE ). No good but the new drivers helped performance.
2. Did a thorough clean install of Bandicam with latest version ( which is beautiful by the way ), no good.
3. Tried a number of different codecs and settings, even xvid. Nope

*** 4. Turn off the FPS overlay. Problem solved. Can record all day long now. I just figured this out about 20 minutes ago.

So try turning the FPS Overlay. The only issue with this is if you record FULL SCREEN like me, You do not totally know if its recording or not. Just press the record button and cross your fingers.

Hope this helps! I will be spreading the word and hopefully the tech at Bandicam can figure out why the FPS Overlay is breaking our game.

lc757
Posts: 7
Joined: Thu Apr 05, 2018 7:16 am

Re: Bandicam causing game to crash

Fri Apr 06, 2018 8:18 am

Hi, Yolvaah. Thank you so much for the tips, I'll try that next time I'm on my gaming PC. Hopefully that helps :D

lc757
Posts: 7
Joined: Thu Apr 05, 2018 7:16 am

Re: Bandicam causing game to crash

Fri Apr 06, 2018 8:20 am

Yolvaah,

btw, do you record FSX on Game Recording Mode or Screen Recording Mode?

Yolvaah4590
Posts: 6
Joined: Thu Apr 05, 2018 6:31 pm

Re: Bandicam causing game to crash

Fri Apr 06, 2018 1:54 pm

Hi there!

I use the " Game Recording Mode " setting! :)

Excited to here your results!

lc757
Posts: 7
Joined: Thu Apr 05, 2018 7:16 am

Re: Bandicam causing game to crash

Sat Apr 07, 2018 6:10 am

Hi, Yolvaah :) Yes, I will let you know when I turn off FPS Overlay. I'm working the next 7 days, so I won't be able to fly on my sim. I will def keep you posted. Thanks again for your help, I truly appreciate it :D

Yolvaah4590
Posts: 6
Joined: Thu Apr 05, 2018 6:31 pm

Re: Bandicam causing game to crash

Sat Apr 07, 2018 3:45 pm

ehh.

Not the best news, It went back to the crashing/breaking the sim. Even tried running both under Administrator. What is really bizarre with Bandicam is sometimes it won't both recording at all.
But I am seriously done fighting with it.

With that being said, I have decided to go back to FRAPS.

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