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Bandicam won't start recording! + some other problems

Posted: Sat Apr 14, 2018 4:41 pm
by DavidScann
Hello to the Bandicam community! Hope you're having a great day! I was getting ready for a new video, right? I opened Bandicam, and my game.. (If you're wondering, Stepmania 5.1) then I chose Game Recording Mode and it (the Bandicam) crashed. I thought this was normal, launched Bandicam back again and it switched to the mode. I chose my game, saw the green FPS (note the game is running in opengl), pressed = (aka my shortcut for recording) and... didn't work for some reason? I thought it was just a hotkey thing, and clicked the REC button in the app. Didn't work either! Relaunched BOTH THE GAME AND BANDICAM, pressed the hotkey... froze for a second... then crashed my game. Saw people everywhere with the same problem, but none of the solutions in those topics worked (switching video codec, etc.) Any help? Do I need to download the newest update? I remember it working a few days ago...
Edit: Specs for my PC are normal, nothing superior:
Motherboard: (HP Exclusive, I'm using a laptop)
CPU: Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz (4 CPUs), ~2.70GHz
iGPU (cause I dont have a dedicated GPU): Intel(R) HD Graphics 520
Display: 1920x1080 running at 60hz
That's all I found in dxdiag + Control Panel System.
^^^^^ A visual representation of what problem I met.

Re: Bandicam won't start recording! + some other problems

Posted: Mon Apr 16, 2018 11:23 am
by Bandicam Company
Hello DavidScann,

We were not able to recreate your issues while recording Stepmania 5.1 beta version.

Please refer to the solutions on the linked FAQ page.

Thank you.