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DrWolfsherz
Posts: 56
Joined: Mon Oct 12, 2015 4:00 am

Latest Windows update (1803) issue

Tue May 01, 2018 9:13 pm

Hello dear people at Bandicam,

since the last Windows update it is no longer possible to record Civilization VI. It may be other DX12 Games are affected as well.

Bandicam can not hook to these games anymore. The FPS counter does not show up in these games anymore.
https://youtube.com/DrWolfsherz

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Bandicam Company
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Posts: 6266
Joined: Mon Dec 20, 2010 12:19 pm

Re: Latest Windows update (1803) issue

Wed May 02, 2018 5:37 pm

Hello DrWolfsherz,

We have tested Civilization VI (steam) on Windows 10 1803 updated version and found that there is no problem with hooking DirectX 12 games.

Please uninstall Bandicam and install the latest version of Bandicam and try recording again.
If it does not seem to work, please let us know if you are able to record the game in windowed mode.
Also, please let us know if you have the same issue with other DirectX 12 games.

We look forward to your reply.

Thank you.

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DrWolfsherz
Posts: 56
Joined: Mon Oct 12, 2015 4:00 am

Re: Latest Windows update (1803) issue

Thu May 03, 2018 2:42 am

Thank you very much for your answer.

Today, after installing the newest NVIDIA-Driver, the problem got solved. They have released a driver for the 1803 update a few days ago and I still had the previous driver installed.

Sooo... case closed :)
https://youtube.com/DrWolfsherz

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Bandicam Company
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Posts: 6266
Joined: Mon Dec 20, 2010 12:19 pm

Re: Latest Windows update (1803) issue

Mon May 07, 2018 11:05 am

Hello DrWolfsherz,

Thank you for your report.
We are glad to hear that you have solved the problem.

Thank you.

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