decoye
Posts: 2
Joined: Thu May 24, 2018 6:26 pm

Problem: Bandicam not Recording

Thu May 24, 2018 6:30 pm

Hello,

im trying to make a recording with bandicam, it works great until i press stop and then the next time i want to record another clip it will only capture a file that is 1.1kb big, it also does not count up the time in anyway after the first recording try.

as of now i need to reboot my pc to fix this issue.

Im running Windows 10pro on a Microsoft surface 4 pro.

Thanks for your help.

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Bandicam Company
Site Admin
Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Problem: Bandicam not Recording

Thu May 24, 2018 6:47 pm

Hello,

Please refer to the following FAQ page.

https://www.bandicam.com/faqs/cannot-run/

Thank you.

decoye
Posts: 2
Joined: Thu May 24, 2018 6:26 pm

Re: Problem: Bandicam not Recording

Thu May 24, 2018 7:59 pm

hey,

the problem got solved, i was not able to record due to some audio issues.
to this moment its unclear why that happens, but when i set the audio recording to the specific device, from "standart audio device" i can record without any issue.

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Bandicam Company
Site Admin
Posts: 7802
Joined: Mon Dec 20, 2010 12:19 pm

Re: Problem: Bandicam not Recording

Fri May 25, 2018 10:04 am

Hello,

Thank you for your report.
We are glad to hear that you have solved the problem.

Thank you.

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