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Failed to initialise codec with conan Exiles

Posted: Sat Jun 09, 2018 5:04 pm
by Phoenix
I have the error Failed to initilaised codec when i want recording the game conan exiles.

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Bandicam version : 4.1.4.1413
Windows 10 pro v1709
Nvidia driver : 398.11 WHQL

It seems to be link with teamspeak 3 and conan exiles. If i run bandicam before launching teamspeak 3 (last version), it works. But if i run bandicam after teampseak 3, i have the error. I tested with another game without problem.

Re: Failed to initialise codec with conan Exiles

Posted: Sun Jun 10, 2018 3:03 am
by Phoenix
After running some more test, it seems that it's a random problem. And the order of running any program has no effect.

When i want to record Conan exiles (steam game), here are the programs which are running :

Conan exiles
Steam
Bandicam
Teamspeak 3
Logitech gaming assistant for my headphone

Re: Failed to initialise codec with conan Exiles

Posted: Mon Jun 11, 2018 12:13 pm
by Bandicam Company
Hello Phoenix,

Please attach the screenshot of your format settings window.
We look forward to your reply.

Thank you.

Re: Failed to initialise codec with conan Exiles

Posted: Mon Jun 11, 2018 2:29 pm
by Phoenix
Here there are :
Image

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I have a 980 GTX with 4 MB

Re: Failed to initialise codec with conan Exiles

Posted: Mon Jun 11, 2018 6:27 pm
by Bandicam Company
Hi Phoenix,

Thank you for getting back to us.

It might be a problem with the graphics driver.
First, uninstall the graphics driver completely.
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And then, please install the latest version of the graphics driver and try recording again.

Thank you.

Re: Failed to initialise codec with conan Exiles

Posted: Thu Jun 14, 2018 2:01 am
by Phoenix
Hi,

It didn't fix the problem. Sometimes it works, sometimes not.

Re: Failed to initialise codec with conan Exiles

Posted: Wed Jun 20, 2018 4:49 pm
by Bandicam Company
Hi Phoenix,

Thank you for your reply.
Does the error message appear when you use H264(CPU) instead of H264(NVIDIA NVENC)?

Thank you.

Re: Failed to initialise codec with conan Exiles

Posted: Fri Jun 29, 2018 2:30 pm
by Phoenix
Hi,

After a few tests, it seems working when i use the H264(CPU) settings.But i would like to use the GPU instead of the CPU.

Re: Failed to initialise codec with conan Exiles

Posted: Fri Jun 29, 2018 6:09 pm
by Bandicam Company
Hi Phoenix,

Thank you for the update.
It might be a graphics driver issue since you have no problems with H264(CPU).
Please let us know the exact version of the NVIDIA graphics driver.

Thank you.

Re: Failed to initialise codec with conan Exiles

Posted: Sat Jun 30, 2018 1:47 am
by Phoenix
The driver version is : 398.11

I have the problem only with the game Conan exiles, i have no problem with the other applications with these settings.