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Capture Card Audio

PostPosted: Mon Jun 11, 2018 9:56 pm
by murlock2245
Hey all, I tried to record my playstation 4 with an hd60 s capture card, and while I was getting video preview, I was unable to get any audio preview, as well as any audio in any of the sound tracks or even video files other than my microphone after the recording has been done.I tried to go in the device settings to change audio in the hdmi capture window but the audio settings were greyed out. I use the elgato capture software and it captures audio of gameplay (sometimes). I also went on video settings and made the Elgato Audio Capture (Called Line), the primary track. Still didn't work. please help me out

Re: Capture Card Audio

PostPosted: Tue Jun 12, 2018 12:45 am
by Bandicam Company
Hello murlock2245,

We are sorry that we don't have any solutions for it.
We have already received some reports regarding the no sound issue with Elgato capture cards.
We've forwarded it to our development team.

Thank you for your report.