SOS! Failed to start audio capture

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SOS! Failed to start audio capture

Postby Vito67 » Tue Jun 12, 2018 9:24 am

Hello. The program gives an error 'Failed to start audio capture' when recording a game with sound. If you uncheck "Record sound" in the settings, the video is recorded, but without the sound of the game. Also, the video is recorded by ticking the "Record sound" field and selecting "Microphone" in the first field. In this case, my voice is, but there is no sound of the game. In all other cases, an audio capture error occurs. FAQ (https://www.bandicam.com/faqs/failed-to ... o-capture/) read, but the problem did not dare. What can be?
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Re: SOS! Failed to start audio capture

Postby Bandicam Company » Tue Jun 12, 2018 9:57 pm

Hello Vito67,

Please, make sure that the in-game voice chatting function has also been turned off and record the game again.

If you still have the same issue after checking them, please let us know the name of the game.

Thank you.
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Re: SOS! Failed to start audio capture

Postby Vito67 » Fri Jun 15, 2018 5:57 am

Bandicam Company wrote:Hello Vito67,

Please, make sure that the in-game voice chatting function has also been turned off and record the game again.

If you still have the same issue after checking them, please let us know the name of the game.
...



Sorry for Google translation. I'm from Russia, I do not really speak a foreign language.
From the game does not depend, I tried different games to run and everywhere the same result. What is interesting: yesterday somehow the record was made. but today after the restart of the computer everything has become old.
P.S.
If it somehow helps, then I have a laptop MSI GE62 2QF Apache Pro, video cart nvidia GTX970m, Ram 8gb

Here's a video recorded. True another program https://youtu.be/5-OlcPvWAz8
Vito67
 
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Re: SOS! Failed to start audio capture

Postby Bandicam Company » Mon Jun 18, 2018 9:00 pm

Hello Vito67,

Thank you for getting back to us.
We've found that Nahimic is active on your PC on the YouTube video you have uploaded.
Please refer to the 3rd step on the linked page and disable Nahimic.
https://www.bandicam.com/faqs/failed-to ... o-capture/

Also, please make sure that you have ended OBS before you run Bandicam and record the game again.

Thank you.
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Re: SOS! Failed to start audio capture

Postby Vito67 » Sun Jun 24, 2018 9:55 am

Oo, thank you. It's unclear why, but he (Nahimic) himself got involved. And I even reinstalled windows 7, After removing the Nahimic everything became normal. Thank you!!!
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Re: SOS! Failed to start audio capture

Postby Bandicam Company » Sun Jun 24, 2018 9:06 pm

Hello Vito67,

Thank you for your reply.
We are glad to hear that your issue has been solved.

Thank you.
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