banjigaming99
Posts: 3
Joined: Wed Jul 04, 2018 1:24 pm

Webcam overlay not working

Wed Jul 04, 2018 1:31 pm

hi, i use bandicam to record fortnite and i have no problem with the screen recorder itself, the problem is that my webcam overlay is enabled but the webcam does not show in the final .mp4 file. I am using a Logitech Webcam C170, the webcam worked with previous versions of bandicam but it does not work now. The webcam shows up when i see the preview but for some reason it does not work now.
If you can please send me older versions of bandicam because those worked just fine.

Thank You

Laptop Specs:
Core i7-6500U with Intel Graphics 520
8GB DDR4 RAM
AMD Radeon R7 M460 Graphics
Windows 10 64Bit

Webcam (the one not working): Logitech Webcam C170

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Bandicam Company
Site Admin
Posts: 6027
Joined: Mon Dec 20, 2010 12:19 pm

Re: Webcam overlay not working

Wed Jul 04, 2018 5:48 pm

Hello banjigaming99,

Please uninstall and reinstall the webcam driver and try recording again.
If it does not work, please check if you have the same issue with the other formats and resolutions on the webcam settings.

Thank you.

banjigaming99
Posts: 3
Joined: Wed Jul 04, 2018 1:24 pm

Re: Webcam overlay not working

Wed Jul 04, 2018 11:38 pm

hi, im not sure how to reinstall the webcam drivers, if you could please help. thank you.

User avatar
Bandicam Company
Site Admin
Posts: 6027
Joined: Mon Dec 20, 2010 12:19 pm

Re: Webcam overlay not working

Thu Jul 05, 2018 10:44 am

Hello banjigaming99,

Please follow the steps below after uninstalling the current version of the driver.

1. Go to Logitech’s website.
2. Find the latest version of the Logitech Webcam C170 driver.
3. Install it.

Thank you.

banjigaming99
Posts: 3
Joined: Wed Jul 04, 2018 1:24 pm

Re: Webcam overlay not working

Thu Jul 05, 2018 1:47 pm

there are no avaliable webcam drivers on the logitech website
if you could please send me the older versions of bandicam thank you

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