Can't record at 60fps with H264 mp4 file

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Can't record at 60fps with H264 mp4 file

Postby sirkek7896pvp » Sat Jul 07, 2018 3:08 pm

I can't record at exact 60fps with h264 mp4 (amd app and cpu), i tried to get 60fps but this is what happens:
https://imgur.com/uu3KwrZ

Same thing happens with 30fps or 120fps, theres always a bit less of frames than it should be.
I also tried H264, 60FPS (AMD APP) preset and its the same thing.

Theres also a weird color thing that can be seen randomly in different parts of the video.

https://imgur.com/a/27yL2XL
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Re: Can't record at 60fps with H264 mp4 file

Postby Bandicam Company » Mon Jul 09, 2018 3:53 am

Hello sirkek7896pvp,

It is possible and normal that the recorded video with CFR settings at 60fps is saved 59.94fps.

The playback issue might happen if you have recorded with H264(AMD APP) on Bandicam 4.1.4 or lower.
It has been fixed on Bandicam 4.1.5 and you can find H264(AMD VCE) instead of H264(AMD APP) on the fixed version.
Please download and install the latest version of Bandicam(4.1.7) and check if you have the same issue with H264(AMD VCE).

https://www.bandicam.com/downloads/

Thank you.
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Re: Can't record at 60fps with H264 mp4 file

Postby sirkek7896pvp » Tue Jul 10, 2018 8:40 am

Hello,

The color thing doesn't happen anymore, but i still keep getting less than 60fps when i record with .mp4 (Sometimes its even lower than 59,94fps, I also used CFR).
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Re: Can't record at 60fps with H264 mp4 file

Postby Bandicam Company » Tue Jul 10, 2018 8:42 pm

Hello sirkek7896pvp,

Thank you for your update.
Please note that it is possible and normal that the recorded video with CFR settings at 60fps is saved 59.94fps.

Thank you.
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Re: Can't record at 60fps with H264 mp4 file

Postby sirkek7896pvp » Wed Jul 11, 2018 6:47 am

I know but sometimes its even lower than 59,94fps.

I tried to record my desktop and im still getting the same issue:

https://prnt.sc/k5b57h

https://prnt.sc/k55ezs
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Re: Can't record at 60fps with H264 mp4 file

Postby Bandicam Company » Thu Jul 12, 2018 1:19 am

Hello sirkek7896pvp,

Please let us know your recording target.

Thank you.
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Re: Can't record at 60fps with H264 mp4 file

Postby sirkek7896pvp » Thu Jul 12, 2018 8:05 am

My recording target is Minecraft (Game mode), for desktop i use screen recording mode.
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Re: Can't record at 60fps with H264 mp4 file

Postby Bandicam Company » Fri Jul 13, 2018 6:09 am

Hello,

We're able to reproduce the problem from time to time.
We've forwarded this issue to the development team.

Thank you very much for your detailed information.
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Re: Can't record at 60fps with H264 mp4 file

Postby sirkek7896pvp » Fri Jul 13, 2018 7:10 am

Thank you.
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