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Can't record at 60fps with H264 mp4 file

Posted: Sun Jul 08, 2018 5:08 am
by sirkek7896pvp
I can't record at exact 60fps with h264 mp4 (amd app and cpu), i tried to get 60fps but this is what happens:
https://imgur.com/uu3KwrZ

Same thing happens with 30fps or 120fps, theres always a bit less of frames than it should be.
I also tried H264, 60FPS (AMD APP) preset and its the same thing.

Theres also a weird color thing that can be seen randomly in different parts of the video.

https://imgur.com/a/27yL2XL

Re: Can't record at 60fps with H264 mp4 file

Posted: Mon Jul 09, 2018 5:53 pm
by Bandicam Company
Hello sirkek7896pvp,

It is possible and normal that the recorded video with CFR settings at 60fps is saved at 59.94fps.

The playback issue might happen if you have recorded with H264(AMD APP) on Bandicam 4.1.4 or lower.
It has been fixed on Bandicam 4.1.5 and you can find H264(AMD VCE) instead of H264(AMD APP) on the fixed version.
Please download and install the latest version of Bandicam(4.1.7) and check if you have the same issue with H264(AMD VCE).

https://www.bandicam.com/downloads/

Thank you.

Re: Can't record at 60fps with H264 mp4 file

Posted: Tue Jul 10, 2018 10:40 pm
by sirkek7896pvp
Hello,

The color thing doesn't happen anymore, but i still keep getting less than 60fps when i record with .mp4 (Sometimes its even lower than 59,94fps, I also used CFR).

Re: Can't record at 60fps with H264 mp4 file

Posted: Wed Jul 11, 2018 10:42 am
by Bandicam Company
Hello sirkek7896pvp,

Thank you for your update.
Please note that it is possible and normal that the recorded video with CFR settings at 60fps is saved at 59.94fps.

Thank you.

Re: Can't record at 60fps with H264 mp4 file

Posted: Wed Jul 11, 2018 8:47 pm
by sirkek7896pvp
I know but sometimes its even lower than 59,94fps.

I tried to record my desktop and im still getting the same issue:

https://prnt.sc/k5b57h

https://prnt.sc/k55ezs

Re: Can't record at 60fps with H264 mp4 file

Posted: Thu Jul 12, 2018 3:19 pm
by Bandicam Company
Hello sirkek7896pvp,

Please let us know your recording target.

Thank you.

Re: Can't record at 60fps with H264 mp4 file

Posted: Thu Jul 12, 2018 10:05 pm
by sirkek7896pvp
My recording target is Minecraft (Game mode), for desktop i use screen recording mode.

Re: Can't record at 60fps with H264 mp4 file

Posted: Fri Jul 13, 2018 8:09 pm
by Bandicam Company
Hello,

We're able to reproduce the problem from time to time.
We've forwarded this issue to the development team.

Thank you very much for your detailed information.

Re: Can't record at 60fps with H264 mp4 file

Posted: Fri Jul 13, 2018 9:10 pm
by sirkek7896pvp
Thank you.